Yoanna Dimitriu
** ***. ******* ****** *** * Yrs. Retail Management Experience
Sarah Pacini
Yorkville
Toronto, ON
Visual Merchandiser
April 18, 2016
Dear Human Resources Professional,
My 7 years retail experience has taught me to meet and exceed each customers expectation with
service that sells. I am a good communicator, people oriented and motivated.
With more than 12 years experience as a Graphic Designer, I am adept in concept design, project
management, and final design implementations. Moreover, while my working experience has afforded
me a well-rounded skill set, including first-rate multi-tasking and communication abilities, I excel at:
Designing layouts, producing images/ads for social media and developing styles for email
advertising campaigns, websites and marketing collateral
Prioritizing workloads and coordinating multiple ongoing projects
Setting up meetings with suppliers and all business partners to review product for advertising
Good sense of design, colour, style and creating captivating and engaging marketing collateral are key
proficiencies that can directly translate into creating visual impact with floor displays and merchandise set up
and presentation. Positioning a company for better exposure and greater marketability is a task that I have
performed with success many times.
It would be a pleasure to interview with you and I look forward to hearing from you soon.
Thank you for your time and consideration.
Sincerely,
Yoanna Dimitriu
Yoanna Dimitriu
Yoanna Dimitriu
Portfolio: linkedin/yoannadimitriu
objective
AREAS OF EXPERTISE
Graphic Design
To leverage my skills and experiences into a Visual Merchandiser
Brand Marketing
position with Sarah Pacini where I would have the opportunity to make an
Retail Merchandising impact creating a dynamic and elevated shopping environment.
Maximizing sales opportunities
practical skills
PERSOnAl SkIllS
Excellent time management, multi-tasking, and organizational skills
Passionate and self-motivated Highly creative, with strong fashion and styling sensibility
Confident and persuasive High energy and strong leadership skills
Reliable and people-focused Excellent communication and customers service skills
Good communicator Ability to build and maintain relationships with team members and customers
experience
PROFESSIOnAl SkIllS
Proficient on both Mac and Pc BROuGhTOnS church Supplies, Religious Books & Gifts, Wholesale & Retail
Adobe InDesign, Photoshop Senior Graphic Designer/Advertising Manager 2003 - 2015
Illustrator, Pages, Numbers
Responsible for strategic advertising and promotional initiatives for over
MS Word and Excel 2000 product lines, online cataloguing and product displays of merchandise
PowerPoint in collaboration with major suppliers
Worked closely with sales managers to formulate creative strategies to
GRAPhIc DESIGn SkIllS increase product sales and online ordering
Marketing collateral Responsible for creating design solutions that have a high visual impact in
Email marketing design and print and online - catalogues, brochures, flyers and post cards
execution
Updated and maintained graphics on all Broughtons digital and web entities
Photo retouching
Planed, created and analyzed email marketing campaigns through email
strategy development, campaign management and analytics
wORk cOnDITIOn
Managed projects from conception to completion including budgeting,
Able to work in a team, motivating, sourcing printing services while ensuring on-time distribution
leading, and influencing others
Negotiated advertising splits with suppliers reducing the companys
Ability to work with tight deadlines
advertising cost by up to 50%
Ability to travel as required
Assisted retail store with seasonal floor sets, product styling and presentation
Created display signs for retail store, wholesale showroom and trade show
events
MunIcIPAl FInAncE OFFIcERS ASSOcIATIOn OF OnTARIO 2011 - 2013
Freelance Graphic Designer
Designed the layout of the annual Conference Program, 2013 conference
logo, and other marketing collateral
Yoanna Dimitriu
aculjg@r.postjobfree.com / 647-***-****
hIGhlAnD cREEk cOMMunITY ASSOcIATIOn, 2011 - Present
kEY cOMPETEncIES
Page layout Designer, Volunteer
Attention to detail
Planning and organizing Responsible for the layout and edits of The Villager newspaper.
Communication skills
Problem solving OFFIcE DEPOT, Toronto, 1994 - 2000
copy and Print centre Manager
Initiative
Innovative Consulted with customers regarding their needs, made product
recommendations and prepared competitive price quotations.
Flexible
Developed a credible and trustworthy relationship with customers by
Team player
systematically delivering a high level of service, providing product knowledge
and resolving any concerns or issues relating to orders or deliveries.
EDucATIOn
Provided design expertise to customers on a variety of artwork.
Academy of Design Toronto 2001
Ensured the stores policies, procedures and practices were adhered to while
Computer Graphics
maintaining service levels and customer satisfaction.
Promoted the sales of company products and services to a broad
demographic utilizing companys sales strategies and marketing programs.
cOnTAcT InFO
customer Service Manager
73 Bonnydon Crescent
Managed and directed Customer Service department, ensuring staff
Toronto, Ontario
members deliver a high level of service and support to customers.
M1B 6H8
Utilized diplomacy and effective communication, interpersonal, problem
solving and decision making skills in daily dealings with customers,
aculjg@r.postjobfree.com
management and peers.
cell. 647-***-****
Ensured that Customer Service Representatives supported the Sales team in
Portfolio: order to achieve stores business objectives.
linkedin/yoannadimitriu
Trained new employees and managers-in-training in Customer Service and
Copy and Print Centre departments, for all district stores.