Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Resourceful representative who consistently meets and exceeds productivity goals. High customer service standards
Devoted to data integrity
Strong problem solving ability
Cooperative team member
When doing data entry, I'm able to reduced processing time by 20%. As a student, I demonstrated strong communication skills through presentation.
Recognized by peers and management for going above and beyond normal job functions.
02/2013 to 05/2014 Call Center Representative
ADP Florence, SC
01/2009 to 03/2011 Crew Manager
McDonald's Florence, SC
Francis Marion University Florence, SC, United States I did not finish here because I am currently transitioning to a nursing school.