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Key Account Manager

North Richland Hills, TX
April 27, 2016

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**** ************ ***** ● North Richland Hills, Texas 76182

972-***-**** ●


Driven sales professional with more than 20 years of experience spearheading logistics and operational management while enhancing profitability. Proven leader who effectively negotiates rates to secure contracts and coordinate shipments. Effectively generate new business opportunities and enhance customer retention by strengthening relationships and providing optimal customer service and solutions.

Logistics Management ● Negotiations ● Account Management ● Sales Relationship Selling ● Customer Service ● Project Management ● Shipment Coordination ● RFQs Profit Margins ● Business Growth ● Relationship Development ● Invoicing ● Inventory Control Microsoft Office ● Operational Management ● Business Development ● Employee Management PROFESSIONAL EXPERIENCE

DHL FREIGHT, Remote ● 2014-2015

Division of DHL offering truck load transportation services throughout North America. Sales Manager

Generated new business opportunities by performing cold and follow up calls as well as email solicitation for freight brokerage sales. Managed all freight logistics, specifically unconventional freight, heavy haul, and port services. Prepared rate quotes for specific lanes requested by customers. Administered all logistics upon winning bid including identifying carrier, negotiating rates, and dispatching driver. Directed shipments by coordinating with shipper and receiver, tracking shipment, and obtaining delivery confirmation and proof of delivery. Created and issued invoices. Key Achievements:

Spearheaded logistics management of numerous freight moves while maximizing profits.

Recruited by management to handle large RFQs due to effective freight quoting. DSV AIR AND SEA, Grapevine, Texas ● 2014

Multi-billion dollar international import and export freight company. Business Development Manager

Secured new customers by managing domestic leg of international shipments. Initiated cold calls, follow up calls, and emails to generate new business opportunities for freight brokerage sales. Led logistics management for all shipments for internal and external customers. Managed shipments from negotiating rates and dispatching driver to tracking shipment and issuing invoice. Developed rate quotes for customers and prospective clients. Key Achievements:

Achieved gross profit margin of $33,000 monthly and EBITA of $18,000 monthly on average.

Spearheaded logistics for move of “super load” consisting of 50 foot long tank, 16 feet in diameter from Mexico City to Los Angeles, California. continued …



972-***-**** ●


Leading third party logistics company specializing in transportation management and freight services.

Freight Broker

Managed freight shipment logistics by developing rate quotes, securing truck load(s) bids, negotiating rates, and dispatching driver. Administered customer services and generated sales by performing cold calls and follow up calls along with email solicitations. Tracked shipments and ensured delivery.

Key Achievements:

Generated approximately $20,000 in monthly gross profit on average with approximately

$75,000 in monthly revenue.

Secured and maintained profit margin of 25+%.

CHARIOT EXPRESS, Hurst, Texas ● 2007-2010

Freight brokerage company focusing on standard van and flatbed truckload freight. Freight Broker

Led logistics management for unconventional freight, heavy haul, port services, and project freight. Secured new business by cold calling and soliciting through emails and follow up calls. Generated rate quotes for prospective and existing customers. Managed all freight services from winning bid to delivery confirmation.

Key Achievements:

Recognized as top sales person / broker for 2 consecutive years with an average of $25,000 monthly gross profit and more than $1 million in annual revenue.

Enhanced profit margins from 15% to 28%.

Improved professional development by training and mentoring new brokers while offering oversight and pricing support.


MURPHY OIL CORPORATION, White Settlement, Texas ● District Manager in Training Directed sales and operational initiatives for high-volume convenience store. Initiated hiring, scheduling, and management of all employees. Administered inventory control.

Acknowledged as district sales leader for numerous product categories.

Recruited to launch and manage flag ship store for North Texas region. MEDICAL DOCTORS ASSOCIATES, Irving, Texas ● Radiology Staffing Consultant Initiated comprehensive staffing process from recruitment and credentialing to invoicing and payroll. Built key relationships with clients and providers.

Achieved more than $65,000 in gross monthly profits consistently.

Secured more than $2.8 million in annual revenue for 3 consecutive years.

Accomplished growth of Radiology department from 2 to 10 consultants.

Awarded with Salesperson of the Year out of 80 consultants.

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