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teller

Location:
Hicksville, NY
Posted:
March 31, 2022

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Original resume on Jobvertise

Resume:

347-***-****, acuizm@r.postjobfree.com

Luis Ortiz, Jr.

Professional Collections Manager 1997-01/2015

Highlights Citi Bank, August 17,2015 to present, Part Time (twenty hour weekly)

Customer Service,

checks deposit, Cash deposits and withdraws, replacing of debit cards, charge

account payment

CashZone Financial Services formerly known G&R Check Cashing own by

Metropolitan Commercial Bank

Collections Manager for all return checks and Negative Prepaid Transactions

Accountable for reducing delinquency debts

Responsible for daily review of all debts and negative balanced prepaid

cardholders

Generate Demand Letters and Notices of Intention to Arbitrate and advise of

potential legal action

Research payers or payees using the Department of state, Lexis-Nexis and the

internet

Responsible to collect from either payer or payee, resulting in .001% of

uncollected balances when compared to annual volume of return checks cashed

for over 8 years straight

Responsible to collect from cardholders, resulting in .001% of uncollected

balances when compared to annual volume of loads for 3 years straight.

Communicate & follow up effectively with regarding customer debt accounts on a

timely basis

Securing payment arrangement to bring account current and made account

adjustment as needed

Arrange continuing payment plan to clear account

Interact with other financial institutions and collection agencies to resolve

collections problems

Fully exhaust all collection options and maintained collection activity

records, both manually and on-line

Represented the employer before government officials to ensure collections.

Corresponded with internal and external regulators when auditing on all return

checks

Corresponded with the Debit Card Department on negative balance procedures and

past processes.

Perform other assigned task and duties necessary to support the Accounting

Department

Accounts Receivable Manager

Responsible for invoicing charge accounts and managing check cashing corporate

clients.

Coordinated and help enforce payment arrangement with individuals as well with

corporate clients.

Very active in annual and bi-annual write -off process.

Skills Microsoft Word Microsoft Excel

Prologue Accounting System Lexis-Nexis

Teller-Matrix Accurint

E-Scope Excellent Organization Skills

Bilingual - Spanish / Creative Thinker

English

Education Computer Science Monroe College, Bronx, New York



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