Tameka L Webb

***** **** ****

Houston, TX *****

313-***-****

acuish@r.postjobfree.com

Summary: • Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.

• Work well in a high pressure environment.

• Well-organized and efficient.

Accomplishments:

Sales

• Skilled with computer systems and software.

• Skilled in Excel, Power point, Word

Experience: Security Force Inc. Southfield,MI

Sales Rep/Closer (GE Specialist) 06/2015 to 03/2016

Design package and Scheduled installation of electronic wireless security systems, such as closed circuit surveillance, entry controls, burglar alarms, ultrasonic motion detectors, electric eyes, outdoor perimeter alarms.

Conducted credit checks through Equifax of qualified homeowners to obtain Homeownership, and financial status.

Responded to written and telephone request for service of equipment, and Cancellation of services.

Home Theater Installation Canton, MI

Customer Service Representative 01/2015 to 06/2015

Solicited sale of new and additional services and products.

Checked to ensure that appropriate changes were made to resolve customers' problems.

Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Recommended improvements in products, packaging, shipping, service, and billing methods and procedures in order to prevent future problems.

Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

Insight teleservices Southfield, MI

Telephone Service Representative 06/2012 to 12/2013

• Contacted businesses and private individuals by telephone in order to solicit sales for goods and services, and to request donations for charitable causes.

• Adjusted sales scripts to better target the needs and interests of specific individuals.

• Explained products and services and prices, and answered questions from customers.

Flexible Plan Investments Bloomfield Hills Township, MI Appointment scheduling 10/2011 to 02/2012

• Answered telephone calls from potential customers who had been solicited through advertisements.

• Telephoned and wrote letters to respond to correspondence from customers and to follow-up initial sales contacts.

• Scheduled appointments for sales representatives to meet with prospective customers and for customers to attend sales presentations.

Insight Teleservices Taylor, MI

(TSR) Telephone Service Representative 10/2009 to 08/2011

• Contacted businesses and private individuals by telephone in order to solicit sales for goods and services, and to request donations for charitable causes.

Cancer fund of America Dearborn, MI

(TSR) Telephone Service Representative 07/2007 to 08/2009

• Contacted businesses and private individuals by telephone in order to solicit sales for goods and services, and to request donations for charitable causes.

Education:

Henry Ford Community College Dearborn, MI

2011- 2015

Pursuing a degree in Business Administration

St Ross Adult Education Lasvegas, NV

GED 2001

Earned above average grades while working part-time and participating in campus activities.

Testimonials: • Honest, friendly, outstanding communication skills.

• Highly imaginative with many innovative ideas.

• Friendly - can get along well with others.

• More than 5 years hands-on experience in Telemarketing

• major strengths in planning, problem solving and communication. References: Available upon request

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