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Customer Service Assistant

Las Vegas, NV, 89103
April 26, 2016

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Theresa Caple

**** ******* ****** #**

Las Vegas, Nevada 89103

Cell# 702-***-****

Extensive experience in customer service, Phlebotomy, venipuncture’s, vitals, finger sticks, health screening and health coaching. EKG’s, Injections, medical terminology and patient care. CPR and first aid certified, Npa certified, certified nursing assistant, NV licensed Phlebotomist/Laboratory Assistant#32129AL-0. Clerical experience, typing, data entry, multi- line phone system, filing, faxing, multi-tasking, insurance. Front and back office experience, multi-tasking. Surgical assisting, gowning, gloving, passing instruments, suture, pulling specified instruments, draping, catherization as needed, body positioning, sterile technique and keeping the field sterile.


2012 We Care Online Course CNA #195021 issue date 9/10/12 01/10 Wichita Area Technical College-Wichita, KS. More classes towards medical degree 05/05-2008 Oklahoma City Community College Oklahoma City, OK 64 Credits 01/02-01/03 Wichita Area Technical College-Wichita, KS. Surgical Technician Diploma 05/94-01/95 South land College Lake Charles, Louisiana NPA Certified Phlebotomist CPR/First Aide and AED Certified, NPA Certified Phlebotomist, Nevada Licensed Laboratory Assistant/Phlebotomist 32129AL-0


Prohealth Phlebotomist/Medical Assistant 10/2013-


Carl and Joyce Thomas Owners of Prohealth 818-***-**** Las Vegas, Nv. Part-time Women's healthcare Venipuncture's and Vaginal Swabbing for STD testing. Professionalism and patient care. Under Dr's orders I also perform any cultures and blood tests needed for patient care, and injections, strep tests. Independant contractor Health and wellness screener/phlebotomist for many different Health and Wellness Companies from 2008-2014

Lab Express.06/13-2014 Prn Phlebotomist 4161 East Charleston Las Vegas, NV. 89119 phone-702-***-**** supervisor Elaine. I worked as needed as a phlebotomist for health and wellness screening events, I performed venipuncture’s, finger sticks for Cholestek, A1C, vitals, process, set up for events either for large or small events. 01/09-current PRN Hooper Holmes and Wellness Corporation Phlebotomist/Health Screener a needed for large, small and individual screenings. 3780 Highway 11 South Riceville, TN. 37370 Phone 877-***-**** When I travel to employee's home, I perform height/weight, vitals, venipuncture; I process my own draws spin down in my centrifuge and pour off. I complete health screen. I then am responsible for sending blood to lab by ups, paperwork to Hooper Holmes. I am an independent contractor. 08/2011-2013 ACC Health- Independent Contractor Phlebotomist for deployments in Kansas 505-***-**** Atlanta, Georgia Health/Wellness Screener for Military deployments for the soldiers and when they return. I perform all necessary phlebotomy draws, process and do lab testing that can be done on site, such as cholesterol, blood sugar, DNA, urine tests, EKG's, Vitals, BP's,and any other procedures needed by military. 05/2010-2013 Provant Health Solutions P.O Box 901 East Greenwich, RI 028**-***-***- 11463 Independent Contractor Phlebotomist/Health Screener on call for phlebotomy at health screenings. I draw blood for different tests required by the company for health screen, BMI, Vitals, Cholesterol and diabetes finger sticks. I greet employees, verify information, draw specified tests, and try to make the employee comfortable for this event, customer service.

04/2008-06/23/10 Maxim Staffing Solutions Phlebotomist/Lab Assistant 2601 North West Expressway suite 107W Oklahoma City, OK. 73112 Phone# 405-***-**** Phlebotomist for clinical laboratories, answer multi-line phone, multi-task, greet patients and enter patients information into computer, verify insurance, check on codes. Venipuncture with vacutainer or butterfly, syringe, finger sticks, pediatrics, geriatrics, and difficult sticks. Process draws, specimen testing. Icd-9 code verification.


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