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Customer Service Security

San Antonio, TX
April 27, 2016

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Melvin J. Arnold, Sr.

**** ******** ***

San Antonio, TX 78249

210-***-**** Home 817-***-**** Cell

Objective: Over 20 years of experience in Police Officer / Security


Security/Administrative skills in both government and private

Held Government Secret Security Clearance

Self-motivated, ability to work with employees and citizens from diverse population

Good interpersonal and public relations skills

09/2014-Present Security Officer, Methodist Hospital San Antonio, Texas

Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas such as the main building, outlying buildings, grounds, parking areas, stairways, tunnels, mechanical areas, and patient treatment areas.

Responding quickly and effectively to emergency and non-emergency situations/escorting persons and assist facility personnel while communicating effectively with diverse people including clients or their representatives, client employees, and visitors.

Maintains a positive working relationship with facility staff members with thorough knowledge of hospital facility and where applicable of multiple facilities.

Enforce all regulations and guidelines of the facility and HSS while performing other duties at the direction of or in the absence of the Security Leader or Facility Security Representative.

05/2014-08/2014 Security Officer, Iidon Security Fort Worth, Texas

Maintains environment by monitoring silent alarm systems, setting building and equipment controls.

Issuing visitors badges as required to authorize personnel and maintained accountability; entering and exiting the facility.

Patrols facilities to provide security during non-working hours to maintain the facility is secure.

09/2013-05/2014 Security Officer, Certified Research Company Fort Worth, Texas

Screen employees as they enter and exit the facility through metal detectors.

Maintains environment by monitoring silent alarm systems, setting building and equipment controls

Issuing visitors badges as required to authorize personnel and maintained accountability; entering and exiting the facility.

Patrols facilities to provide security during working non-working hours to maintain the facility is secure.

05/2003-05/2012 Military Police / Correction Officer, United States Navy Portsmouth, Virginia

Watch Commander; direct daily Law Enforcement Anti-Terrorism Force Protection Operations on the Military Installation.

Performed and enforced the full range of an Armed Security Guard duties within the military installation; utilizing the powers

of apprehension and detention which entails carrying a firearm, mirandizing suspects, preserving evidence and testifying in

court as it pertains to enforcing base regulations.

Provide security escort for the defendant to and from courthouse and to make sure the courtroom proceedings flow smoothly.

Perform the full range of base entry control duties conducting security checks of the facility; ensures individuals requesting

access to the installation have proper identification credentials before entering: conduct random inspections/searches of

vehicles and personal property to ensure compliance with establishment procedures.

Provided the Safety, Security and Customer service in a hospital setting for over 6,000 civilians, military staff, residents including 40,000 outpatients and visitors while enforcing Uniform Code of Military Justice and regulations as mandated.

Served as a Security Force Dispatcher on the Military Installation, experience monitoring close circuit television systems,

dispatch police units to scenes of crime, accidents and natural disasters.

Monitored 160 detained enemy combatants in a Correctional Facility.

Urinalysis Program Coordinator, administered drug testing procedures for over 5,000 military personnel collecting, processing

and delivering over 6,000 samples to the Navy Drug Lab.

Supervised and trained eight to ten military personnel during their shift.

Melvin J. Arnold

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Responsible for overseeing individuals who have been arrested and are awaiting trial or who have been sentenced to serve

time in a jail or prison at Guantanamo Bay, Cuba.

Supervised the daily routine of inmates enrolled in work, recreation and school programs.

Monitored 160 detained enemy combatants/conducting over 600 moves without incident in a Correctional Facility.

Supervised and trained 50 block guards during their shift; Team leader of 6 military personnel during Forced Cell Extractions.

Supervision of inmate movement, making sure movement is allowed only in designated areas.

Supervised random property searches of books, paper and clothing.

Maintain security and inmate’s accountability to prevent disturbances, assaults and escapes.

01/1995-02/2003 Leadsman, Kawneer Atlanta, Georgia

Trained personnel to identify processed metal from different departments of the factory, prior to packing and shipping metal


07/1989-11/1994 Laborer, Turner and Seymour Torrington, Connecticut

Drove a bobcat, delivering sand to pouring station of the plant.

Sand blasting metal structures prior to painting process.

Crane Operator

07/1979-06/1989 Administrative Assistant, United States Navy San Diego, California

Vacations, sick and annual leave coordinator, general office clerk and official mail clerk.

Provided complete administrative support for staff of ten.

Maintained organization’s employee absence account data base of 75 personnel.

Processed command personnel evaluations for 20 officers and 150 enlisted personnel.

Eradicated the flight record backlog for the Operations Department.

Processed all incoming mail for the organizations, forwarding mail to proper departments.

Reorganized and revamped the command filing system to include replacing labels, labeling and reorganizing to allow for the

immediate identification and retrieval of documents, notices and publications.

Process all incoming mail for the organization, forwarding mail to the proper desk, preparing replies and transmitting all

outgoing mail.


Administration and Personnel Records, United States Navy Meridian, Mississippi 04/1982

Specialist in Law Enforcement, United States Navy Norfolk, Virginia 03/2003

Detainee Operations and Training, United States Navy Fort Lewis, Washington 08/2008

American Red Cross CPR Certified Keller, Texas 05/2014

Texas Department of Public Safety Level II San Antonio, Texas 08/2015

Texas Department of Public Safety Level III San Antonio, Texas 03/2016

References Available Upon Request

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