MIYOKO WILLIAMS
Springfield, IL 62702 217-***-****
Objective: An interesting position that offers room for advancement
Education: Robert Morris College Springfield, IL
Professional Diploma in Applied Science, December 2000
Business Administration
Skills: Microsoft Word
Microsoft Access
Graphic Presentation
Microsoft PowerPoint
Microsoft Excel
Peachtree Accounting
Microsoft Word Perfect
Experience: Springfield Center for Independent Living Springfield, IL
Secretary April 2001 to Present
Answers telephones, forwards calls to appropriate persons, takes messages, greets and directs visitors to appropriate staff members.
Opens, sorts and distributes mail according to procedures.
Records and deposits all income according to procedures.
Develops and maintains the SCIL data list.
Maintains schedule for conferences and web-site calendar.
Provides office support functions of typing, photocopying and assisting with mailings.
Enters information into the computer, maintains membership files and mails membership renewal letters according to procedure.
Performs bank reconciliation procedures and makes journal and general ledger entries as directed.
Attends meetings, educational programs and other related functions as well as advocacy for persons with disabilities.
Manpower, Illinois Department of Public Aid Springfield, IL
Account Clerk August 2001 to April 2001
Researched medical claims.
Contacted claims that were delinquent.
Contacted insurance companies regarding medical claims.
Performed general office duties.
Montvale Estates Springfield, IL
Certified Cook II May 1998 to February 2000
Prepared home-style meals for the elderly.
Served meals at appropriate times.
Contributed to all aspects of sanitation.
Performed scheduling when necessary.
Family Service Center Springfield, IL
Cook/Supervisor March 1996 to May 1998
Supervised a staff of four, with kitchen duties.
Prepared meals and snacks for children.
Managed food and supply inventory.
Took monthly inventory.
Contributed to all aspects of sanitation.
References: Shavette Slater
Employment Resource Specialist
Isaiah Garner
Financial Advisor
Shirley Black
Receptionist
Dawn Homa
CWLP