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Customer Service Office

Location:
Toronto, ON, Canada
Posted:
April 25, 2016

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Resume:

GABRIELE TAYLOR ADMINISTRATION & OFFICE SUPPORT CANDIDATE

TH 14-1980 Victoria Park Avenue, North York, Ontario M1R 1T9 647-***-**** acuhyl@r.postjobfree.com

Administration and Office Support Candidate with experience in business communication, refined office etiquette and enhance customer service skills. Learned focus in business fundamentals, communications, presentations, office administration support services and office operations. Experienced in multi-line telephone system.

Loyal and dedicated performer who upholds a strict level of confidentiality and sensitivity with client documents.

EDUCATION

Herzing College, Scarborough, Ontario

Office Administration and Office Support Diploma Program 2015 – 2016

Computer Fundamentals

Windows Operating System

Word Processing

Business Analysis

Database Management

Business Presentations

Project Planning and Managing

Office Operations and Technology

Business Communications

General Office Procedures

Office Administration Support Services

Customer Services and Support

Microsoft Office programs including Word, Access, Excell, PowerPoint, Outlook, Internet Research and Email Communications

ADMINISTRATIVE SKILLS

Assisted in processing payroll for 60 employees with skill and accuracy. Collected and processed cash advances using point of sale equipment

Distributed mail and faxes and assisted in the processing of accounts payable for 100+ suppliers.

EXPERIENCE

Paladin Security 2010 -2015

Centennial College

Customer Service, Data Entry in Proprietary System,

Secured premises and personnel by patrolling property;

Monitored surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

Sympro Solutions. Toronto, Ontario 2010 – 2010

Financial Clerk

Processed the pre-approvals for short term loans

Prepared verified and processed batches of invoices for data entry

Contacted clients when their loans were either approved or denied

Synergy Merchants, Toronto, Ontario 2009-2010

Customer Service

Processed cash advances for merchants, quickly and efficiently

Maintained the general ledger and distributed monthly financial reports

Canadian Institute, Toronto, Ontario 2008-2009

Customer Service

Assisted candidates with the registration forms for conferences, ensuring accuracy, as well as avoiding overbooking.

Responsible for the collection of funds for conferences. Reminded clients when their accounts were due.

121 LTD., Scarborough, Ontario 2008-2008

Customer Service

Wrote and edited advertisements for Yahoo and MSN, and ensured first page placement on Google

Worked efficiently as webmaster for a number of clients, exceeding service levels and loyalty.



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