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Customer Service Development

Location:
Philippines
Posted:
April 24, 2016

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Resume:

JONNA FAIRELL A. FLORA

*** ****** **. ********, **********, Rizal

Cellphone No. 094********

E-mail Address: acuhdr@r.postjobfree.com

OBJECTIVE: To use my knowledge and skills in order to contribute for the growth of

the company in terms of facing a challenging position.

EDUCATIONAL BACKGROUND:

College:

University of Rizal System

Binangonan Rizal

Diploma in Computer Secretarial

Year Graduated 2011

(ICCT) Institute of Creative Computer Technology

Cainta Rizal

Bachelor of Science in Education (undergraduate)

School Year 2003-2005

Secondary:

Shining Light Christian Academy

Batingan Binangonan Rizal

June 1999 to March 2003

Primary:

Pilapila Elementary School

Pilapila Binangonan Rizal

June 1994 to March 1999

PERSONAL DATA:

Age : 29 years old

Gender : Female

Civil Status : Married

Date of Birth : October 27, 1986

Place of Birth : Morong Rizal

TRAININGS/SEMINAR ATTENDED:

On the Job Training Legal Staff

November 2010 to February 2011

National Economic and Development Authority (NEDA)

Personality Development (Computer Ethics)

February 13, 2010

URS Binangonan Audio Visual Room

Self Management-Personal Hygiene

February 13, 2010

URS Binangonan

SKILLS/QUALIFICATIONS:

-Attention to Detail.

-PC Proficiency, Proficient with MS Word and Excel.

-Ability to Multi-task.

-Strong verbal and written communication skills.

-Excellent Customer Service Skills.

DUTIES:

-Perform clerical tasks related to the efficient maintenance and processing of

transactions from customers.

-Receiving, processing, verifying, and reconciling invoices.

-Maintains accounting records by making copies; filing documents.

-Reviews orders for accuracy and completion.

-Assists customers by taking orders and performing order entry.

-Verifies customer information is correct and up-to-date.

WORK EXPERIENCE:

Secretary

Yarntex Manufacturing Corporation

July 2012 to May 2013

CHARACTER REFERRENCE:

Pstr. Gilbert Llantada

Head Pastor

Door of Faith Christian Church International

CP# 093********

Ms. Dina Cayongcong

Economic Development Specialist

National Economic Development Authority

Tel. # 6313718

Mrs. Ermilyn S. Lobarbio

Executive Secretary

Yarntex Manufacturing Corporation

Tel# 213-8029

I hereby certify that the above information is true and correct.

JONNA FAIRELL A. FLORA



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