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Customer Service Representative

El Paso, Texas, United States
April 23, 2016

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Martha Ivonne Subia


***** ********* **.


Dedicated and motivated, seeking a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful.


Andress Highschool Diploma

Graduated on June, 13 2015

Attended at CCTE during highschool graduated with Cosmetology License

Southwest University Certification MA

Currently attending,

Exp graduation on June, 21 2016


September, 14 2014 March, 25 2015 Hairstylist assistant

Spargo Salon Gateway Blvd W

Greet guest as they walk in and leave out

Shampoo and condition clients hair for stylist

Maintain salon appearance

Schedule appointments

Willing and timely execution of other duties as delegated by leadership

September, 21 2015 Present day Inbound Customer service representative

Dial America 1320 Adabel Dr.

Determines requirements by working with customers.

Answers inquiries by clarifying desired information; researching locating, and providing information.

Sells additional services by recognizing opportunities to up sell accounts; explaining new features.

Maintains call center database by entering information.

Keeps equipment operational by following established procedures; reporting malfunctions.


Customer service

Ability to work in a team structure

Data entry 50 wpm

Communication skill

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