Resume

Sign in

Customer Service Rep

Location:
Jacksonville, FL
Salary:
10.00
Posted:
April 25, 2016

Contact this candidate

Resume:

Alicia Denise Crawford

**** ******* ***. ****

Jacksonville, FL 32209

904-***-****

OBJECTIVE:

Seeking a position in Customer Service where my extensive experience will be further developed and utilized.

EXPERIENCE:

Uncle Sam Check Cashers, Jacksonville, FL

2008 - 2011

Customer Service Assistant Manager

Responsible for the opening and closing the business

Responsible for bank deposits

Managed agent accounts such as chekfree and western union

Successful for getting validation on payroll and income tax checks

Performed market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service

Improved customer service based on client feedback through the development of new policies and procedures Successfully handled all public relations issues

Ms. Dees Comedy Club Jacksonville, FL

02/2015 -07/2015

Waitress/Server

Provided support and team work, ensuring all sales and service objectives were met

Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products

Worked with new customers and employees Assisted in the development of new policies and procedures

Assisted in the training of new customer service representatives and associates

EDUCATION:

Florida Career College, Orange Park, FL

2011-2012

Medical Assistant Technician

Gainesville Job Corp Gainesville, FL

2006-2008 studied Phlebotomy

High School Diploma

COMPUTER SKILLS:

Microsoft Windows 7

Microsoft Office 7 Professional

Microsoft Word, Excel, Access, PowerPoint, Outlook Express.



Contact this candidate