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Human Resources Resource

Newville, PA, 17241
April 20, 2016

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** ********* ******,

Newville, PA *****

717-***-**** 717-***-****

Phyllis A. Mesick


A high performance professional with over 20 years of Administrative experience, including Human Resources and Bank Branch Management. A highly motivated and dedicated team player who enjoys new challenges. Demonstrated ability to work independently as a self-starter, possess quick learning abilities, strong organizational and communication skills. Ability to work effectively with all levels of staff and the general public.


August 2015 – February 2016 US Tech Solutions at Ahold

Promo Admin, Part of the team that develops sales circulars for Ahold (Temp Position)

Enter TPRs for price changes

Perform audits to locate missed entries

Process coupons for discontinued items and file weekly report

Work daily Item Linked reports and Weekly Island Report

April 2014 – December 2014 Commonwealth of PA

Annuitant, Clerk Typist 2

Type Unemployment Referees decision letters and mail

Prepare files

Various typing and filing duties; purge old files

October 2013 – July 2014 Hallmark

Territory Assistant

Supervise 12 Retail Merchandisers from Camp Hill, PA to McConnellsburg, PA and south to Gettysburg, PA

Assure that cards and merchandise have been displayed properly and in a timely manner

With Retail Merchandisers, develop a solid professional relationship with store managers and staff

Assist RMs with retail merchandising

Process discards of aged, damaged, and seasonal merchandise

Monitor RM store visits to maintain the approved level of service

Train new merchandisers

Onboard new Retail Merchandisers

Retired May 4, 2013

August 15, 2011 – May 3, 2013 Commonwealth of PA, Civil Service

Human Resource Analyst 2 (General)

Review and Reopen Civil Service Tests per department requests

Review and revise Civil Service Tests per department requests

Facilitate meetings with SMEs to identify and write METs, Work Behaviors, and beginner skills be acquired on the job

Train Raters to rate oral and work simulation tests in a fair and correct manner

Create Test Announcements and other vital documents for test openings and reopening

Correspond via phone and email with department representatives

September 20, 2010 – August 12, 2011 Commonwealth of PA, PennDOT

Human Resource Analyst 1 and Training Coordinator – SPF Unit

Provide SPF Training for PennDOT supervisors and new employees during scheduled training sessions

Provide additional training sessions as the need arises

Test program eligibility and send initial SPF (Sick, Parental and Family Leave) paperwork to employees; copy supervisors

Approve SPF cases and send approval paperwork to employees and supervisors

Enter documentation into the tracking system

Approve SPF absences and link them to SPF daily

Communicate with employees, supervisors and district Human Resources via phone and email

May 17, 2010 – September 17, 2010 Commonwealth of PA, OVR Clerk Typist 2

Enter new customers into CWDS system

Type correspondence and case notes in CWDS

Process Travel Vouchers for counselors

October 14, 2009 – May 14, 2010 Commonwealth of PA Labor & Industry

Intermittent Intake Interviewer

Take phone calls from UC claimants to assist with problems

Process paper claims for state extended benefits

Analyze claims for possible benefit year end and new claim

File new claims and biweekly claims for payments

March 6, 2007 – June 29, 2008 Interfaith Housing Alliance, Shippensburg, PA Position eliminated due to lack of funding

Loan Processor

Promote self-help housing program to perspective homeowners

Screen candidates with credit report and income/family information

Collect and process mortgage documentation in compliance with USDA regulations

Report construction progress and grant usage to USDA

Assist in writing grant applications and provide follow-up with Federal Home Loan Bank

Create Excel files for office reports and files.

Recover needed documentation for audits of past project’s records and process them through the appropriate entity

Saved the company over $200,000 in grant money

8 Years

Bank Branch Manager

Maintain Customer and Community Relations

Increased Business over $3 Million Dollars in less than three years

Was Consumer, Mortgage and Commercial Lender and collector

Performed all branch functions, i.e. new accounts; money shipments; balance ATM; monitor security; run a cash drawer.

Actively recruited by several banks

Wrote an Installment Loan Manual for a four bank holding company

Train employees in teller and new account procedures



Penn Foster College – Human Resources

Fundamentals of Training – DPW John Phillips, Sept. 2011

Facilitation Skills – DCNR Sandra Sykes

Analyzing Financial Statements (AIB)

Law and Banking (AIB)

Shippensburg University Management Development

Presenting Your Best (FWI – Public Speaking and training)

Mechanicsburg Chamber of Commerce Vice President 1996;

Downtown Beautification Chair 1995-96

Rotarian 1994-1998 Mechanicsburg North and Carlisle Clubs Business Women’s Forum, Steering Committee 1998;

Public Relations Committee 1999, 2000

Carlisle Theatre Board 1997-98

Carlisle First Night Public Relations Committee 1998, Ticket Committee 1999

Financial Women International 1993 – 1996

Secretary 1994; Vice President 1995; Member of the year 1995; Education and Training Co-Chair 1995 & 1996

Was the first woman to cover baseball in Veteran’s Stadium (1975)


Excellent People Skills; Public Speaking, Presentations and Training; Computer Skills, i.e. Word Processing, Excel, some PowerPoint, Access; QuickBooks; Management; Selling; Interviewing; Typing 70 wpm; Multi-tasking, and a great memory.

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