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Customer Service

Newark, NJ
April 13, 2016

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Halima C. Moore

*** ******** ******

East Orange, NJ 07017

Phone: 973-***-****


Objective - Looking to utilize my skill in Customer Service


Amazon (May 2015 – August 2015) Moonachie, NJ

Warehouse Associate(Line Leader)

Scanned,Packed, and Audited incoming/outgoing packages. Assisted team in reaching daily/weekly/monthly goals

Supervise employees to complete tasks and goals.

Assisted in managing inventory occasionally.

Abacus Staffing/ Amazon(October 2013 – March 2014) Avenel, NJ

Warehouse Associate

Stocked and kept count of inventory

Scanned,Packed, and audited heavy Inbound/Outbound packages.

Assisted the team in reaching daily/weekly/monthly sales goals

Halo Small Business Solutions (February 2015 – April 2015) New York, NY

Executive Assistant(Intern)

Handled incoming calls and emails for two executives

Provided reports relating to agent productivity using Microsoft Excel

Managed the schedules of two executives using Outlook Calendar

Daily interaction with agents and employees of the company

Created PowerPoint presentations for the executives and the agents of the company

Private Family (March 2011- September 2012) Newark, NJ


Cared for 3 children 1 in which was disabled ranging in age from 3 to 9 years old

Oversaw all day-to-day activities of the children

Prepared meals and administered medication when needed.

Provided assistance to children with homework and other after school activities

Premier Adult Day Care Center (Feburary 2011 - March 2011) Orange, NJ

Medical Assistant(Intern)

Assisted in scheduling doctors appointments

Oversaw all day-to-day activities of the center

Helped patients with personal and/or emotional issues

Subway of Livingston (November 2007 – June 2010) Livingston, NJ

Assistant Manager

Served customers during hours of operation

Inventory management and ordering

Overseeing food quality and temperature control for all food products

Trained new employees regarding all standards of operation

Operated Micros POS System and handled monetary transactions


Orange High School Orange, NJ. 2006

Drake College of Business

(Medical Assistant) Newark, NJ. 2010

Drake College of Business(MOUS) Elizabeth, NJ. 2014

Coursework included Microsoft Operating System, Business Communications, Business Math and Professional Skills, Outlook, Excel, PowerPoint, Access, Project Management, Project Presentation, Teamwork, and Public Speaking

PROFICIENCIES: Microsoft Operating System, Word, Excel, PowerPoint, Access, Outlook

REFERENCES: Available upon request.

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