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Manager Supply Chain

Hazlet, NJ
April 13, 2016

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Francisco Arrivillaga

** **** ****** / *******, ** 07735

CAREER OBJECTIVE: Supply Chain/Operation Manager


Fifteen years experience in different areas concerning Supply Chain Management. Special interests and strengths include strong analytical analysis, efficiency improvement through process reengineering, warehouse and inventory management and a track record of problem solving.


Operation Manager, Empacadora Toledo S.A., Guatemala, 2012 - 2015

•Established strategies to exceed the company’s goals by observing and analyzing the different KPI’s to make opportune adjustments without exceeding department’s budget.

•Directed the exportation of the supply chain and surpassed the client’s expectations with over 98% fill rate.

•Managed the Central America distribution stream with an annual growth of 25% under my leadership

•Supervised the daily operations of local suppliers and international clients. This included: deliveries, cost analysis, quality assurance, contract negotiations, procedures, logistical coordination and financial accounting management.

•Implemented the use of the Lean Six Sigma program, which optimized scheduling, procedures and quality of work. The efficient use resulted in a 20% cost reduction three years in a row.

Operation Supervisor, Ricoh Inc. Guatemala, Guatemala, 2010 – 2012

•Purchased parts and equipment from international suppliers. Negotiated better terms, discounts and prices. Reduced inventory by 10% and improved inventory rotation and cash flow.

•Prepared monthly S&OP meetings, forecasting and following up on the projection of sales.

•Internal auditor for ISO:9001 and ISO:14001 Quality Systems.

Purchasing and Warehouse Management, Compania Farmaceutica S.A., Guatemala, 1999 - 2009

Created a distribution center to supply the different pharmacies.

Managed the DC operations including inside and outside sales, paperwork, inventory, staff training and purchasing.


MBA student, INCAE, Costa Rica, 2005

Bachelor’s Degree, Industrial Engineer, Galileo University, 2004


-Microsoft Office -SAP_SD -KPI Implementation -Quality Auditing/Assurance

-Lean Operations -Numerical Analysis -Strategic Planning -Microsoft Dynamics

-Reengineering -Forecast-X -HACCP


-Spanish (native language) - English (Proficient) - German (70%)

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