Shonese Reed

**** ***** **** **** #****, Houston Texas 77067

Cell: 818-***-**** - acubm1@r.postjobfree.com

Summary

Dedicated and focused receptionist/office assistant who excels at prioritizing, completing multiple tasks simultaneously

and following through to achieve project goals. Seeking a role of increased responsibility and authority. receptionist

experience in a professional experience.

Highlights

Microsoft Office proficiency Resourceful

Meticulous attention to detail Dedicated team player

Results-oriented Understands grammar

Professional and mature Medical terminology

Experience

Customer service representative

July 2011 to February 2012

CR Newton - Honolulu, HI

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for

information. Maintained the front desk and reception area in a neat and organized fashion. Wrote reports and

correspondence from dictation and handwritten notes. Made copies, sent faxes and handled all incoming and outgoing

correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Cooperated with

Medicare, Medicaid and private insurance providers to resolve billing issues.

Sales Associate

October 2010 to March 2011

Forever 21 - Honolulu, HI

Ensure that each customer receives outstanding service by providing a friendly environment.Assist in

housekeeping.Aid customers in locating merchandise.Assist in completing price changes within the

department.Assist in ringing up sales at registers and/or bagging merchandise.

Medical Assistant Externship

April 2010 to May 2010

Gilden Family chiropractic - San Diego, CA

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for

information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and

reception area in a neat and organized fashion. Wrote reports and correspondence from dictation and handwritten notes.

Maintained an up-to-date department organizational chart. Dispersed incoming mail to correct recipients throughout the

office.

Cashier and Customer service

November 2006 to January 2007

Gottschalk - Palmdale, CA

Ensure that each customer receives outstanding service by greeting and acknowledging every customer.

Assist in replenishing merchandise and monitoring floor stock.

Aid customers in locating merchandise.

Assist in ringing up sales at registers and/or bagging merchandise.

Cashier/customer service/team leader

January 2015 to January 2016

Jimmy Jazz - Houston, TX

Maintained an up-to-date department organizational chart. Made copies, sent faxes and handled all incoming and

outgoing correspondence. Interact with customers.Organized files, developed spreadsheets, faxed reports and scanned

documents. Created weekly and monthly reports and presentations. Received and distributed faxes and mail in a timely

manner. Received and screened a high volume of internal and external communications, including email and mail.

Managed daily office operations and maintenance of equipment.

Education

certificate in medical assisting : Medical Assistant, March 2010

UNITED EDUCATIONAL INSTITUTE - San.Diego, CA

GPA: GPA: 3.7

Medical Assistant GPA: 3.8 Perfect attendance Academic Achievement Award Honor roll Academic Achievement Award

high school diploma, 2007

LANCASTER HIGH SCHOOL - Lancaster, CA

GPA: GPA: 3.0

GPA: 3.0

References

References Furnished upon request

Skills

computerized charting, advanced mutitasting,enthusiastic people person, great organization skills

Contact this candidate