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Manager Customer Service

Location:
Las Cruces, NM
Salary:
50,000
Posted:
April 12, 2016

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Resume:

PRISCILLA A. ESPALIN

**** ******* ***** ******, *** Cruces NM 88011

575-***-**** * acub3u@r.postjobfree.com

Indicated requirements that closely match my background and expertise. I have attached my resume to provide a snapshot of my qualifications and background for you to review.

Throughout my career I have put forth the highest performance standards with a range of administrative functions, which my resume presents. I have been an Office Manager for more than 3 years and understand the importance of team work and leadership. Graduating with my Associates degree I am most confident that I will go above and beyond to reach your goals.

Further qualifications I offer include the following:

Strong background in all aspects of office management, from holding meetings and overseeing productivity

Ability to learn new programs, very passionate to patients/client’s needs

Social skills, time management, team oriented, and strongly believe in communication

With excellent organization and communication skills, an outstanding work ethic, and the ability to work well in both team oriented and self-directed environments. I am confident that I will exceed your expectations. I would very much like the opportunity to meet with you to discuss my qualifications and candidacy in further detail. Thank you for your consideration.

Sincerely,

Priscilla A. Espalin

Priscilla A. Espalin

575-***-****

acub3u@r.postjobfree.com

4328 Harmony Wells Circle

Las Cruces, NM 88011

Leadership Experience

Leadership skills that foster an atmosphere of cooperation, efficiency, productivity and quality of care. Visionary leadership style with the ability to inspire confidence in others and creatively solve problems. Although I have experience in medical/dental field I am not limited to these fields and am confident I will thrive in any field.

Punctuality, strong customer service

Leadership, enthusiastic, confident

Trustworthy, honest

Hard working, strong communication skills, and

reliable

Proficient with Microsoft Office

I am eager and excited to begin a great career with a company who will give me the opportunity to grow and become part of their success. Management/Leadership is what I’m passionate about and looking forward to an opportunity to showcase my knowledge.

Professional Experience

3/2012 to Present Las Cruces Endodontics Las Cruces, N.M.

Front Office Representative

•Answer phones, schedule and cancel appointments

•Verify insurance information for patient appointments

•Post payments from patients and the insurance

•Call referral’s from other dental offices

•Assist with monthly statements/collections, refunds

•Email reports to offices upon request

2/2007 to 3/2012 KidsKare P.C Las Cruces, N.M

Manager

•Office Manager at the Anthony location.

•Over looked the clinical and clerical aspects of the office

•Purchased office supplies, managed the bank book, paid bills on a weekly budget

•Hired and approved employee vacation leave, ensured we were within OSHA regulations, enforced rules and regulations in accordance with KidsKare policies.

I worked alongside my team to demonstrate my belief in leading by example and how to achieve the best results in areas that needed improvement.

2/2000 to 3/2007 Ben Archer Health Center

Answered phones, filed & chart management

Verified Medical insurances, prior authorizations, medical billing

Scheduled appointments, collected co-payments

Assisted wherever needed working on the medical or dental side

Education & Certifications

New Mexico Notary, Current

A.A.S Business Management 2015

Diploma in Business Management 2015

Inducted into National Technical Honor Society 2014

Awarded the Horizon Award for the Business Management Department

Enjoy time with my family, fishing, camping, and reading

References are available upon request.



Contact this candidate