Nicole Laro
** ***** **. ********, ** *****
**************@*****.***
Objective:
Self-starting, goal orientated strategist whose confident
Great Customer relation
Customer service skills :
Responds to Written,Verbal or Telephone request
Resolve customer complaints
Assisted customer in professional manor
Focused on completing tasks in a timely manor
Maintains all sanitary and attractive conditions
Meets deadlines
Quality control inspections
Directs employees of their responsibilities
Organize, coordinate staff duties, written and oral
Great positive Attitude
Purchase supplies
Equipment knowledgeable
Will pass DT and BC
Security escorting privileges in highly secured Military defense facilities
Employee orientated and training
Quarterly / Yearly customer business reviews
Technical skills
Microsoft word,Excel, and Power Point
Work History/Experience
Janitorial Supervisor ISS Facility Services (2015-2016)
Managed 2 buildings
13-16 Employees,2 Leads
Order supplies
Machine knowledge and training
Scheduled floor maintenance,projects,requests ( Tile floor waxing,carpet shampooing)
FOD experience ( Foreign Object debris)
Clean Room services
Inventory control
Security escorting privileges
Inspection control,Quality control
Employee orientated
LNA Regency Home Health (2013-2014)
•Patient Care & Safety
•Medical Terminology
•Electronic Medical Records
•Vital Signs & Patient Monitoring
•Privacy / HIPAA Regulations
•Patient Advocacy and Support
Custodial night cleaner Manchester Medical Eye Center (2006-2011)
Maintain cleaning of the facility
Maintain inventory (cleaning products)
Life Coach Life share (2005-2007)
•Excellent knowledge of human behavior with immense interest for working with different people
•Exceptional communication, listening, time management, and organizational skills
•Sympathetic, empathetic, and patient attitude with positive thinking
•Ability to engage and motivate people in taking up and overcoming challenges
•Highly efficient at handling multiple responsibilities and executing duties responsibly
•Knowledge and experience of handling varieties of problems people experience in professional and personal fronts
Training
Cosmetology License