Customer Service Clinical Research
Resume:
Veronica Shearin
* ******* *******, ********, ** 07728
***************@*******.***
SUMMARY
Flexible and versatile Biomedical Engineering Professional with degree-based knowledge in the life sciences. Strong interest in pharmaceutical research and the health care industry.
Poised and competent, with demonstrated ability to transcend cultural differences. Able to maintain a sense of humor to thrive under the pressure of a deadline-driven environment.
Good understanding of Good Clinical Practices, ICH guidelines, clinical research ethics, HIPAA and patient privacy laws, CAPA and other applicable local regulation.
Responsible and well organized with great analytical skills.
Strong understanding of Medical terminology.
Great ability to develop cooperative working relationships with all levels of staff
Excellent team player
SOFTWARE SKILLS
Microsoft Office, MIM, Siemens, Language C/C++,HPLC DIS, efilm, WinRaR, Medscan, Medstudio, WLS, DIRS, and React.
Experience working with Hologic, Array, Vidar, Documentum, MediTouch, GE and Kodak equipment.
Work with Recist 1.1 and mRecist. Paradiagm, Alphadas
PROFESSIONAL EXPERIENCE
Inflamax Research, Neptune, NJ 2015- Present
Regional Coordinating Manager Assistant/ Clinical Research Assistant
Serve as the primary link between the investigator site and the mEEC, with respect to the movement of the study participants and documents.
Assist in logistical subject necessities such as transportation to mEEC, hotel bookings, meals etc.
Contact with assigned study team(s) immediately after the Study Initiation Visit (SIV) to discuss the details of the mEEC visits, general expectations and address questions from your team.
Provide excellent customer service all study participant and clinical staff.
Coordinate subjects flow throughout clinic.
Good Documentation Practice, Good Clinical Practice, ICF,eCRF’s
Preform pollen, sampling, staining and microscope pollen counts.
Manage subject(s) allocation and appointment times using Alphadas
Perform in-house screening diagnostics such as drug screen panels, cotinine tests, Vital signs, height and weight measurements.
Ajulia Executive Search, North Brunswick, NJ 2014-2015 Biomedical/ Pharmaceutical / Healthcare industries Recruiter
Recruit personal for major pharmaceutical /Biotech companies throughout the United States.
Excellence organization and communication skills.
Manage all candidates’ employment forms, background check as well as informed them of any changes to shift, pay rate, or employment status.
Determines applicant requirements by studying job description and job qualifications.
Attracts applicants by placing job advertisements; contacting recruiters, using news groups and job sites.
Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes human resources and organization mission by completing related results as needed.
Guide employees on all employment verification request, process background checks, I-9 verifications and W4 forms.
Manage all candidates’ employment forms, background check as well as informed them of any changes to shift, pay rate, or employment status.
Core Lab Partners Inc. Princeton, NJ 2007 - 2013
Clinical Project Coordinator /Imaging conversion (Promoted) 2010 -2013
Digitizer 2007- 2009
Managed media for site coordinators
Produced all radiology images from ultrasounds, CT, MRI, and NM to FDG-PET Scans in the form of film, internet submission and or CD’s with subject’s images for oncology, musculoskeletal and neuroscience therapeutics.
Ensure compliance with company SOPs, study protocols, and regulatory guidelines (GCP, GLP, etc.).
De-identification of digital media, film, and digital photo conversions; also assigning images to physicians for independent blinded reads for clinical research trails phase’s I-IV.
Clinical data management, eCRF, CRF’s, and query sites when applicable.
International communication skills.
Trained new employees.
New York Hotel Trades Council Health Center Long Island City, NY 2003 - 2007
Radiology Coordinator
Monitored department employees as needed.
Reported software or equipment problems to appropriate management.
Notified nurses/ health care providers when patient were delayed in radiology department.
Assisted radiologist with reads.
Assists patients or family members with completion of pre-registration forms.
Provided secretarial support in a health center environment, including patient scheduling, appointments, HIPAA confidential records, filling and maintaining all incoming calls within the department.
Worked with others in a team environment.
Preformed daily reports on all scheduled appointments in radiology department.
Mentored and trained employees in health information management.
Received onsite training in HIPPA regulations.
Team player
Eckerd Ridgewood, NY 2002 - 2003
Pharmacy Technician
Loaded new medication orders into computer; called health care and insurance offices.
Processed sales, bagged merchandise, counts, labels packages, and dispensed pharmaceuticals.
EDUCATION
Bachelor of Science in Life Science specialized in Biomedical Engineering
New York Institute of Technology, New York, NY
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