Customer Service Manager

Jay Donelan

Janesville, WI

**********@*****.*** - 414-***-****

Professional, Detail oriented Manager with 8 years of dedicated experience in running a landscaping business, designing and implementing stunning landscapes to support client needs and business objectives. Other professional business functions include:

Supervision

Hiring

Discipline

Training

Safety

Payroll

Ordering

Inventory

Marketing

Customer Service

Website control

Business Management

Microsoft Office

Photoshop

Adobe Illustrator

Landscaping

Horticulture

WORK EXPERIENCE

Cashier

Caravilla Corner Store – Janesville, WI April 2016 to Present

•Responsible for stocking and replenishing goods or items sold in the corner store

•Handle all monetary transactions, closing out cash registers, turn in daily reports, distribute money grams

Facilities Maintenance Technician

SP+ - Milwaukee, WI January 2015 to March 2016

•Responsible for general maintenance and repair to parking related buildings, facilities and equipment.

•Inspected and diagnosed problems.

Core Finisher Inspector

Grede Foundry - Milwaukee, WI June 2014 to November 2014

•Proficient in assisting the production of products.

•Inspected molds for defects.

•Assembled metal pre-molds for the automotive industry.

Owner/Supervisor/Manager

GreenShore Lawn Care - Milwaukee, WI January 2006 to January 2014

•Delivered the top solutions for visually appealing Landscapes utilizing aesthetic sense to maximize clients’ satisfaction.

•Advised customers on plant selections and care.

•Responded to written and telephone requests for services, estimates, customer and vendor questions and customer relations.

Landscape Maintenance Foreman

Secret Garden Inc. - Milwaukee, WI September 2004 to January 2007

•Provided proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, and other grounds features.

•Operated powered equipment such as mowers, tractors, twin-axle vehicles, snow blowers, chain-saws, electric clippers, sod cutters, and pruning saws.

•Supervised 3 employees, scheduled work hours, resolved conflicts, and determined salaries.

EDUCATION

Chesapeake College Wye Mills, Md

Associates in General Studies

MILITARY SERVICE

U.S. NAVY Honorable Discharge

Rank: ABE 3March 1991 to October 2004

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