Project Manager Management
Resume:
Teri Thomas
Marietta, Georgia 30062
404-***-**** (c) ***********@*******.*** (h) 770-***-****
PROFILE
Project Manager/BA
Accomplished SCRUM Master Certified Software/Application Project Manager and Business Analyst with extensive professional experience in management of the Agile Project Management and Application Development Lifecycle, SDLC and Application Implementation projects. Expertise lies in Planning, Design, and Implementation of proposed application and technical project solutions. Analytical decision maker with excellent problem-solving skills.
HIGHLIGHTS OF QUALIFICATIONS
Data Governance
Metadata/Data Modeling
Waterfall/SDLC
Application Support
Resource Management
Data Integration
SCRUM/Agile
Application Development Lifecycle
Risk Management
SELECTED PROFESSIONAL ACCOMPLISHMENTS
Led the project to redesign the application work processes to make the support of the internal applications more efficient and effective. IMPACT: Maximized the resource utilization through on-call rotation and cross training of the staff, reduced overtime by over 50%.
Led the project to migrate the data analyst teams in all divisions from a SASDome platform to a Unix Grid Support environment, which consisted of moving thousands of file systems and end-users. IMPACT: Moved the file systems and personal in increments allowing the entire project to complete without any loss of productivity.
Analyzed the internal applications for recommendations of migrations, retirement, and investment. Fifteen of the 24 systems included in the analysis were determined to be redundant. IMPACT: Reduction of superfluous applications by 58%.
Implemented the ITIL methodology in the application support area that eliminated the need for 24-hour support by the US teams. Proposed the front-line support was done by the offshore team during the evening hours with a handoff to the American teams during regular working hours. IMPACT: Streamlined support teams allowing the refocus of one third of the team to application improvements.
TECHNICAL SKILLS
Programming Languages: Windows Suite, EDI Interface, SQL+, PL/SQL, Visio, VI, Shell Scripting, Visual Basic, COBOL, MicroFocus COBOL, FTP, HTML,
Databases: Oracle 7.1.x – 11i, MS SQL Server 2000 - 2005, MS Access, Sharepoint, Teradata
Platforms: Windows 2000/NT, Solaris, HPUX, AIX, UNIX, Linux, MS SQL Server, WebLogic
Application Packages: MS Office Suite, Excel, PowerPoint, Visio, Outlook, Remedy, MS Project, Clarity, Microsoft Excel, Microsoft Access, AmDocs Billing System, Manhatten Associates PkMS System, Siebel, Mercator, Logility Demand Planning and Supply Chain Software, COGNOS, FileNet Accounts Payable System, Chordiant, Epiphany, Putty, SQL Assistant, VersionOne, LMS (Learning Management System)
Tools: AGILE, RUP, SDLC, Waterfall, Remedy, PVCS, SupportMagic, ISO9000, ITIL, SOX, PCI
EDUCATION & CERTIFICATIONS
BS, IT Technical Management/Project Management –DeVry University
SCRUM Master Certified (SMC)
SCRUM Fundamentals Certified (SFC)
PMBOK & SBOK Trained, Oracle University, Atlanta, GA – Intro to Oracle: SQL and PL/SQL,
Program Units: Advanced PL/SQL, ISO 9000 Certified; ITIL Foundation Certification; HIPAA Training; SDLC Training; RUP Training; Clarity Training, WebLogic Certification
Teri Thomas
1431 Soaring Pointe
Marietta, Georgia 30062
404-***-**** (c) ***********@*******.*** (h) 770-***-****
PROFESSIONAL EXPERIENCE
CAPITAL ONE, Richmond, VA 2011 – 2015
Project Manager/ MIS Analyst (Bank, Card)
Agile SCRUM Master for the development Automated Segmentation Application project
Facilitated Sprint/Release Planning, Sprint Review Meetings, Sprint Retrospectives Meetings, Software Code Reviews and other related meetings
Conducted release planning meetings
Maintained and develop stories, epics and backlog in VersionOne
Led collaboration meetings as required to resolve sprint impediments
To make the backlog more concise, analyzed all new requirements and proposed changes against existing backlog
Gathered Requirements and developed the project plan for multiple big data projects
Analyze and report all relevant or requested reports such as team velocity, burndown charts and other requested reporting.
Mentored and trained team members on SCRUM and Agile Methodology
Maintained the project budgets in both VersionOne and MS Project reporting on Actual vs. Budget, detailing velocity and sprint burn as well projection
Gathered new requirements and analyzed existing systems features.
Gathered/reported all relevant Agile metrics (burn down charts and team velocity)
Analyzed SASDome system design and recommended designs for new Linux system implementation
Lead the card division migration project from UNIX to Linux
Create access audit of the SASDome UNIX space
Developed space monitoring procedure for UNIX system
Developed access plan for on boarding the CRS data to Linux system
Gathered Requirements and documented Functional and Technical Designs
Engaged in the Atlas NextGen Application Agile project team as Data Stewardship Agile Project Manager
Developed a security and access plan for the Atlas Legacy system
Project Lead on developing Innovation Space Governance Project
Design Data Retention Proposal for Bank Data Governance in the EDW, BDW, CDW areas (Enterprise Data Warehouse, Card Data Warehouse, Bank Data Warehouse)
Developed and documented project plans
T-MOBILE USA, INC., Atlanta, GA 2002 – 2009
Manager III (Supply Chain, BackOffice, HR, Sales Operations)
Gathered new application requirements, analyzed existing systems features, designed enterprise application solutions.
Facilitate JAD sessions and weekly status meetings used for Dynamic System Development.
Developed roadmaps for the principle design and direction of back office enterprise wide projects including budgeting, sourcing, hardware and software recommendations.
Developed Risk Management plan for critical systems
Handled Budgeting, Hiring, Separations, Promotions and Relocations.
Gathered requirements for Remedy System upgrade
Utilized Excel, Microsoft Project, and PowerPoint for reporting to management
Detailed design integration points within BackOffice and Supply Chain systems.
Managed 22 BackOffice and Supply Chain team members and 4 managers and off-shore teams.
Maintained the project budgets in MS Project reporting on Actual vs. Budget, as well budget projections
Reviewed performance of managers and their teams on a quarterly basis.
Maintained the relationships with business partners and grew new relationships where necessary.
Provided tools and processes to teams in problem solving and analysis of system issues.
Provided upper management system status and capacity planning reports.
Provided mentoring to Application Support team members to assist in career growth.
Gathered Requirements and documented Functional and Technical Designs
Generated an developed Training and Instruction Manuals
Drafted and finalized Vendor Proposals, SOW’s
Teri Thomas
1431 Soaring Pointe
Marietta, Georgia 30062
404-***-**** (c) ***********@*******.*** (h) 770-***-****
T-MOBILE USA, INC., Atlanta, GA (Cont’d)
Technical Support Analyst III
Changed Control Board representation.
Analyzed, designed and installed solutions for issues and problems with existing software.
Involved with new projects during the planning through implementation stages.
Coordinating modifications with development, vendors and the end users.
MEDUNITE INC. /DATANOMICS, Norcross, GA 2001 – 2002
Project Manager, Dec UNIX Systems Development Division (Contract to Permanent)
Managed 3 full time employees and a team of 3 contractors in development and production environment.
Created implementation plans for new customers and migration plans for the go-forward system.
Implementing Programming Processes and Procedures.
Trained in HIPAA compliancy by Washington Publishing Company.
LOGILITY, INC. /AMERICAN SOFTWARE, Atlanta, GA 1989 – 2000
Project Manager/ Senior Technical Analyst, Customer Support / Modification Development
Led Project teams for Paccar Parts, Sony, P&G, CSC and other companies around the USA to modify, enhance or redesign interfaces for client legacy applications to American Software applications
Demand Planning, Inventory Planning and Replenishment Planning
Led team of 6 programmer analysts and 2 1st level phone support FTEs in development and customer support.
Handled direct customer issues.
Analyzed and debugged programming problems in a Supply Chain/Demand Planning Client/Server environment (both ISAM and ORACLE versions).
Project Manager/Senior Technical Development Consultant
Responsible for preliminary analysis, functional and technical designs.
Project Leader for software project development.
Assisted sales staff in both pre and post sales environments.
Application Development in Demand Planning, Inventory Planning, DRP, Inventory Deployment and Manufacturing Scheduling packages.
International travel included Singapore, Japan, Philippines (6 months, overseas assignment), Canada.
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