Customer Service Manager
Resume:
RESUME
Career Objective
To find a stimulating and challenging role in organization where I can use my best interpersonal, management and leadership skills to make a positive contribution and confidently lead a team.
Name : LAKSHMI NARAYANAN R
Father name : RAVI CHANDRAN
Date of birth. : 18.03.1996
Sex : Male.
Languages known : English, Tamil
Educational Qualification: DIPLOMA IN INTERNATIONAL AIRLINE AND TRAVEL MANAGEMENT.
ARASU AVIATION ACADEMY, TRICHY.
Technical Knowledg. : Good in Computers and MS office.
Sound Knowledge in Galileo.
Area of Interest : CUSTOMER SERVICE
Work Experience : manager at whole sale stationary dealer
From 02.02.2015 till current Responsibilities : Ensure smooth daily operations of the reception and
Lobby.
Ensure smooth check-ins and check outs professionally
and well timed.
Preparing and settling the bills.
To take charge of cash and shift and monitor it .
Collect all the emails and reply as instructed and needed
Sorting inter-departmental and guest issues.
Key Skill
Good communication and Good creativity
Answering customers calls and Guide them by solving their predicaments.
Receiving and greeting clients politely, leaving a positive impression of the firm in their minds.
Sorting general complaints and issues of workers and customers.
Set appointments for managers and clients per request, with due consideration to their schedules.
Coordination with the staff at meetings and conferences to make arrangements for refreshments and meals.
Collecting emails and reply as per the instructions of seniors, leaders and managers.
Extracurricular activities : Playing outdoor
Achievement. : increased the turnover by 10%
Hobbies : Driving, listening music
Interests : To learn variety of cultures in being a Front office
Communication Address : Plot No: 15/12, gandhi nagar bus stop,
Old Villangudi, Madurai-18.
Email Id : *****************@*****.***
Aadhar No : 414*********
Passport No. : M2179614
Referral:
Educational Reference : The Principal,
Arasu Aviation Academy,
Trichy.
Mob-978-***-****
Declaration:
I hereby declare that the above all information furnished is best to my knowledge and belief.
Place :
Date :
(Lakshmi Narayanan.R)
Contact this candidate