MARK ANDERSON, PH.D., MBA

Phone: 507-***-**** Email: acu868@r.postjobfree.com

Address: *** **** **** ****, ******, MN 55987

EXECUTIVE SUMMARY

Highly qualified and well developed IT Director with extensive project lead experience that excels at leading

crossfunctional teams and coordinating multiple projects simultaneously. Solutionsoriented with notable

success directing a broad range of software development and quality assurance initiatives while participating in

planning and implementation of systems solutions in direct support of targeted business objectives. Currently

seeking an executivelevel position in IT, bringing 20+ years of related experience and qualifications as follows:

Exceptional problem solving, communication, organizational, and time management skills.

Full lifecycle experience in leading the upgrade, deployment, and support of enterprise-scale business

applications and business intelligence software.

In-depth knowledge of many web applications, database platforms, and new emerging technologies.

Unique competency in translating business issues into technical solutions including technical leadership and

coordination, and ensuring customer needs are met.

Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while

initiating efficient customer support initiatives.

KEY STRENGTHS

Technical/Business Analysis Project Management Computer Operation

Business Requirement Technical/Enduser Support Telecommunications Systems

Documentation Budget/Resource Allocation Team Collaboration

Process Improvement Information/Data Security Strategic Computing

Software Support Equipment Management Network Administration

Server Maintenance Disaster Recovery/Storage Troubleshooting/Repair

PROFESSIONAL EXPERIENCE

Winona County Winona, MN Dec. 1998 Present

Information Technology Director

Responsible for project management of all IT issues, performance, capacity planning, system

operation/support, and the development and administration of all data communication requirements.

Administer, maintain, and program an IBM System I midrange computer system in support of system

software critical user applications.

Developed and maintain a multi-server LAN in support of around the clock utilization while evaluating and

recommending new methods for technology improvements.

Acts as Chief Instructor

Raptor Computing Wabasha, MN Jan. 1995 Dec. 1998

Owner/Manager

Oversaw all business operations including testing and maintenance of all computer programs and systems,

installation of applications, and system upgrades.

Assisted staff and users in solving computer issues such as malfunctions and program errors.

Custom Communications, Inc. Rochester, MN Sept. 1992 Jul. 1998

Central Station Manager

Reviewed project plans, developed organizational goals, developed computer information resources,

provided strategies for data security and disaster recovery, and coordinating all staffing directives.

EDUCATION & CREDENTIALS

United States Army Military Police

University of Maryland MBA, Ph.D. in Business/Technical Management

University of Buffalo A.A. in Criminal Justice

West Seneca West Regents Diploma

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