Lisa A. Valenzi
Middleburg, FL 32068
***********@***.***
OBJECTIVE
To obtain a position as an administrative assistant that will enable me to utilize my current skills and education.
EDUCATION
St. John’s River State College, Orange Park, Florida April 2015
Certificate in Medical Office Management
GPA 3.8
SKILLS
Knowledge of Microsoft Office 2013
Knowledge of anatomy and medical terminology
Self-organized in a team environment while working under pressure and handling priorities
Excellent customer service skills
Excellent written and oral communication skills
PROFESSIONAL EXPERIENCE
Medical receptionist, Sewickley Eye Center, Sewickley, Pennsylvania
1995-2000
Answered multiple phone lines and transferred calls
Greeted patients and registered and updated their information
Confirmed insurance and obtained referral authorizations
Scheduled and confirmed patient’s appointments
Checked patients out of the office, collected co-pays and posted payments
Medical receptionist, Sewickley Valley Medical Group, Coraopolis, Pennsylvania
1990-1995
Greeted patients and registered and updated their information
Answered multiple phone lines and transferred calls
Scheduled and confirmed patient’s appointments
Filed charts, lab reports, and medical correspondence
Checked patients out of the office, collected copays and posted payments
WORK EXPERIENCE
Assistant Teacher, Childtime Learning Center, Jacksonville, Florida
2008-Present
Greeted parents and children as they entered the classroom
Implemented the From the Start Curriculum
Kept progress of children’s developmental milestones and profiles
Provided for the care and safety of the children
Conducted parent teacher conferences
Awarded the Customer Service Star in 2014 and 2015
Awarded the I Care Super Star in 2015
Awarded the Best Employee Attitude Star in 2009
Early Childhood Teacher, Little Lambs Christian Center, Orange Park, Florida
2006-2008
Greeted parents and children as they entered the classroom
Provided for the care and safety of the children
Guided children through learning experiences
Assistant Teacher, Vineyard Montessori Preschool, Middleburg, Florida
2001-2006
Greeted parents and children as they entered the school
Implemented the Montessori Method of learning
Assisted the lead teacher with group time and lesson demonstration
Provided for the care and safety of the children