Customer Service college graduate

I

JAMES C. ZOILON

*** ***** ******, ***. #***, Los Angeles, CA 90005

Ph: 206-***-**** ***********@*****.***

Profile

Perceptive, service-oriented health processional with unique ability to empower and entertain patients while providing highest quality care. Eager to meet challenges in a new career that will benefit from effective communication skills and compassion for others. Accustomed to multi-tasking; flexible and adaptable. Keen eye for identifying inconsistencies and potential problems and the drive; reputation for being able to troubleshoot and resolve issues when they occur. Recognized for ability to remain calm, positive and professional in crises.

Professional Skills

• Client Safety & Rights

• Cognitive and Physical Disabilities

• Nutrition & Food Handling

• Emergency Procedures

• Critical Thinking & Decision Making

• Organizational Skills

• Exceptional Customer Service

• Taking the initiative; self-motivated

• Strong work ethic

• Team Player & Collaborator

Relevant Experience

Personal Care Provider March 2005 – May 2016

Assist clients with activities of daily living while providing impeccable service and care

Harry Swerdlow, Beverly Hills, CA Feb. 2013 – May 2016

Ned Nelson, Los Angeles, CA Dec. 2010 – Feb. 2013

James Kragh, Torrance, CA Jan. 2008 – Dec.2010

William F. Kucher, Los Angeles, CA Mar. 2005 – Feb. 2016

Responsibilities

• Provide companionship to clients while participating in resident activities

• Perform personal care tasks such as, hygiene, ambulation, eating, dressing, toileting and shaving

• Prepare nutritious and healthy meals and snacks

• Provide ‘transfer’ assistance by moving clients in and out of beds, baths, wheelchairs or cars

• Change bed linens, clean and iron laundry and keep room, cabinet and dresser drawers clean and neat

• Maintain a flexible attitude towards uniforms, start times and absenteeism

• Take and record vital signs; administer medications

• Perform general household tasks, shopping, errands and transportation

Maple Leaves Live-In Care-Giving Agency 1999 – 2004

Burnaby, British Columbia

Personal Care Provider

Other Experience

Cagayan de Oro Medical Center, Philippines Nov. 1994 – May 1998

Staff Midwife

Education

Collegio de Santo de Nino 1993

Completed 2-year course – Midwifery

Southern de Oro College (High School) 1991

Special Skills & Interests

Languages: English, Tagalog, Visayan

Interests: Learning new cultures, meeting new people, travel, kayaking, swimming, and

other sports

References Available Upon Request

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