Customer Service Supply Chain

Austin Graham

*******@****.*** :: 440-***-****

Address: *** ***** **** **. :: Bowling Green, OH 43402

Skills

Negotiation :: Purchasing :: Leadership :: Communication :: Teamwork :: Analytical :: Microsoft Office :: Problem Solving :: Critical Thinking :: Self-Motivating :: Phone Skills :: Customer Service :: Quick Learning Skills

Education

Bowling Green State University Bowling Green, OH

Bachelor of Science in Business Administration Expected August 2016

Specialization: Supply Chain Management

Employment

Triumph Thermal Systems - Aerospace Heat Exchanger Manufacturer Forest, OH

Buyer May 2016 - Present

-Send out RFQ’s and analyze supplier bids

-Purchase/negotiate various castings and machined items for government contracts

-Collaborate with planning/contracts for production requirements

-Currently working on project to reduce costs associated with casting items

-Direct supplier on any cause and corrective action to be taken

-Work closely with quality/engineering on part non-conformances/reworks

Procurement Internship December 2014 - December 2015

-Successfully expedited over $2,000,000 worth of production items

-Sent out open order reports monthly to assure on time delivery with suppliers

-Held suppliers accountable for late delivery

-Helped accounting on any invoice/ERP issues

-Worked closely quality on certification non-conformances from suppliers

Activities

Supply Chain Management Association August 2012 - Present

-Assistant Director of Community Service

-Participated in case competition

-APICS and ISM membership

Alpha Tau Omega August 2011 - May 2013

Treasurer

-Created and maintained semester budgets

-Managed payables and receivables

-Strategized current and future objectives of the fraternity

-Collaborated with local businesses on promotional opportunities

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