Customer Service Sales
Resume:
Raymond Lukes II
***** * ***** ** ****, Tucson, AZ 85747
Professional Profile: Experienced Journeyman with strong analytical skills and the self motivated drive to handle moderate to complex business decisions. Possess a Bachelor’s of Arts degree in Business Management and the professional training and initiative to handle diverse teams. Demonstrated diversified skill set with knowledge in financial services, sales, and professional contracting. Seeking a challenging position with a reputable company where management skills can be enhanced and utilized.
Relevant Skills
Journeyman Wireman: I.B.E.W. Local Union 640
troubleshooting
blue print reading
project planning
Microsoft word, Excel, and PowerPoint
Computer proficiency
Education
Boise State University - B.A. General Business Management 2001- 2003
Central Arizona College - Associates Degree General Studies 1999- 2001
Las Vegas Academy HS - Diploma 1994-1998
Relevant Experience
International Brotherhood of Electrical Workers local #640 Jan 08-current
Effectively assists upper level management with job planning, execution, and the hiring and training of new hire apprentices
Consistently takes leadership role on the job site
Experience in Commercial/ industrial/ residential electrician
Successfully solves moderate to complex technical issues
Consistently performs troubleshooting, new installation and remodels
Effectively aims to achieve superior customer satisfaction
Man-D-Tech June 07-Jan 08
Accurately performs fan and light assembly
Consistently adapts to new material with the ability to understand and comprehend detailed and step-by-step production details and instructions
Consistently meets goals and expectations relating to production orders and quotas
The Jones Boys of Las Vegas LLC 2005-2006
Performed outbound calls in a fast paced environment utilizing superior oral communication abilities
Effectively generated leads to local residents across the country soliciting their local paper
Offer local promotions over the telephone via subscriptions to Newspaper
Consistently exceeded department goals and expectations achieving top selling agent awards
Primerica Financial Services, 2005-2006
Effectively networking prospects and generated revenue independently
Performed appointment setting for a “FNA” financial needs analysis
Successfully offered debt solutions, life insurance policies, and investment opportunities with a high rate of commitment from clients
Consistently stayed abreast of federal and state level legislation ensuring strict adherence to applicable policies
Kelly Services (EDS) 2005
Efficiently performed outbound calls in a professional manner
Administered high level of customer service for skin-care product line
Accurately handled purchases, cancellations, and correct product usage
Exceeded job performance expectations based on retention, new membership rebuttals and sales tactics.
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