HHA / certified med tech

Location:

Philadelphia, PA

Posted:

June 10, 2016

Contact this candidate

Resume:

VIVIAN R Crawley

**** ******* ***,

Philadelphia PA 19142

215-***-****

*****************@*******.***

OBJECTIVE

To obtain a stable position within a growing reputable company, using my expertise in problem solving, customer service skills, computer knowledge and the ability to work with all levels of corporate to achieve a common goal.

EDUCATION

• Mansfield University 2011-2013

• Bucks County Community College 2013

• Harry S Truman High School

Graduated 2011

• Microsoft Office 2007

• HRIS Knowledge - People Soft, Oracle, Digisoft, Main Frame, CRM, etc.

EMPLOYMENT HISTORY

Lead teacher

Crayon corner 2064 carver st

Philadelphia PA 191**-**-****/07-21-15

Job Duties and Responsibilities

•Maintains an open, friendly, and cooperative relationship with each child and family.

•Promotes parent-child bonding and nurturing parent-child relationships.

•Promotes feelings of security and trust in infants and toddlers.

•Greets infants and their parents warmly and with enthusiasm each morning.

Assures that: each infant and toddler is warmly greeted upon arrival; each infant is held; and each child is

•gradually assisted to become a part of the small group of four.

•Talks, sings, and reads to infants frequently.

•Responds quickly in a soothing and tender manner to infants' cries or calls of distress. Responds consistently to infants' needs for food and comfort.

•Implements individualized feeding plans for children; respects individual preferences and eating styles; sits with toddlers and shares family-style meal; models manners and good nutrition.

•Tends to children's personal hygiene needs, remaining especially attentive to them during routines such as diaper changing, cleaning, feeding, and changing soiled or wet clothes.

•Respects infants' curiosity about each other; ensures that children treat each other gently.

•Organizes each day's activities to provide children with a variety of experiences and opportunities that allowthem to develop curiosity, initiative, problem-solving skills, and creativity, as well as a sense of self and afeeling of belonging to the group.

•Conducts developmental screenings and ongoing assessments of infants and toddlers to determine motor,language, social, cognitive perceptual and emotional skills.

•Completes timely, neat, accurate documentation of screenings, assessments, individualized plans, attendance,daily health checklist, feedings, daily activity logs for parents, home visits, inventories, and otherdocumentation as may be deemed necessary for proving quality services.

•Completes menu worksheet for assigned infants and toddlers.

Submits bi-weekly, written developmental plans to the center director for each child, according to growth andneeds, with input from parents.

•Maintains a safe, clean, care-giving environment, practices good personal hygiene and hand washing, and assures the well being and safety of all of the children in that environment.

•Maintains a positive, calm attitude and a pleasant, soothing voice, and models this attitude and voice for parents and others working or volunteering in the program.

•Maintains a cooperative attitude of working together with other I/T teachers, the center director, the I/TPrograms director, parents and volunteers in planning and implementing activities for theprogram/classroom.

•Utilizes disciplinary measures appropriately as outlined in the RCCDC

•Discipline Policies and Procedures. Protects all children from physical punishment or verbal abuse by anyone in any program activity, andimmediately reports any such incident to the center director or person in charge.

•Provides for the physical safety of each child from arrival time until departure time.

•Assists the family advocate in teaching and modeling developmentally appropriate practices for parents in caring for their young children.

•Observes children to detect signs of illness, injury, abuse, neglect, emotional disturbance, or other special needs, and reports these signs immediately to the center director or person in charge.

•Plans activities for children with special needs, with training and technical assistance from disabilities and mental health specialists; implements individual education plans, behavior management plans, and/or individualized services or activities as outlined for these children.

•Attends all training opportunities and staff meetings as provided and scheduled.

Performs any other tasks deemed necessary by the center director.

Hostess

Bonefish Grill, Lawrenceville, NJ

01-2015 /05-15

• Seats guests in dining area, lounge area or bar.

• Assists guests in selecting food and beverages by presenting menu, suggesting courses.

• Keeps kitchen staff informed by noting timing of meal progression.

• Maintains table setting by removing courses as completed; being alert to patron spills or other special needs.

Customer Service Associate 08/2014 – 02/2015

WAWA, Levittown, PA

• Customer Service

• Cash register duties

• Great communication skills

• Prepare food, general housekeeping, stock etc.

Sales Associate 11/2012 12/2015

MACY’S, Langhorne, PA (Seasonal)

• Maintain good customer service skills towards the customers.

• Responsible for servicing the customers as accurately to the best of my ability.

• Organized the assigned surrounding area during the course of the shift.

• Service the customer during the sales transaction, making sure they have their receipt, asking if you can help them with anything else and greeting them properly.

• Open and close the cash register at the end of shift.

• Occasionally, answer the phone and provide good customer service to the customers.

Personal Service Assistant

(PSA/Med-tech

04/2012 – 7-2014

Statesman Wood Assisted Living, Levittown, PA (Relocation)

* New Admissions

• Interact with residents, families and other visitors.

• Able to prioritize multiple tasks.

• Occasional use of computer and telephone and effective oral and written communication.

• Document and fax incident reports.

• Maintain patience and poise in an emergency.

• Trained on proper dressing, grooming and bathe residents.

• Take orders and serve food, prepare drinks, bust dishes.

• Respond to resident calls.

• Maintain cleanliness in resident room and bathroom, activity/tv room, dining and kitchen, etc.

• Abide by the company rules towards the clients.

•Administering meds

Customer Service Representative

1/2012 - 04/2014

Adecco at Educational Testing Services, Ewing, NJ (Temp Assignment)

• Worked as a team player on the account Advanced Placement (AP Test).

• Trained on reading the company’s standard script in a professional tone.

• Answered large volumes of questions from inbound calls.

• Made outbound calls to customers who needed further assistance.

• Transmitted information by means of fax, email and interoffice mail.

• Extensive data entry of documenting the inbound calls.

• Continuously providing customer service, satisfaction and loyalty to the customers.

• Resolved customer inquires in a timely manner, while striving for a one-call resolution.

• Using the company’s (5) five point system to verify the customers and payments. •ADVANCED PLACEMENT TESTS,

• Talking to teachers students or

parents asking about advance placement testing.

• When they find a school location they can take the test.

C&j consulting

Feb-2014-Jan2015

Client Executive

•Develop and maintain existing client relationships.

•Interact and correspond with prospective clients.

•Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets.

•Develop and execute yearly formal business plan for assigned territory.

•Schedule sales visits regularly in territory to provide apt accounts coverage.

•Identify key business and clinical challenges.

•Demonstrate needs fulfillment mode and method.

•Identify decision makers, services and products to meet client issues.

•Direct development of client customized solutions.

•Negotiate with client for efficient services delivery at profitable fees.

•Ensure services are priced correctly for client expansion opportunities.

•Present solutions to clients and negotiate price optimally.

•Draft client service agreement providing details on scope of service and compensation.

•Negotiate with client to execute contact.

Access home care

April-2016 -currently employer

• Monitors patient condition by observing physical and mental condition, intake and output, and exercise.

* Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

* Assists patients by providing personal services, such as, bathing, dressing, and grooming.

* Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.

* Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping.

* Monitors patient condition by observing physical and mental condition, intake and output, and exercise.

* Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

* Assists patients by providing personal services, such as, bathing, dressing, and grooming.

* Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.

* Maintains a safe, secure, and healthy patient environment by following asepses standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards;

* Updates job knowledge by participating in educational opportunities.

* Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.

Home health care inc.

certified HHA/Direct care partner

Jan-2015 - current employer