Manager Sales

• Dedicated manager with a strong work ethic and the ability to build lasting client relationships.

• Experienced in operations management, sales, budget development, staffing, and cost control.

• Adept at communicating effectively with customers, vendors, and staff.

• Able to motivate employees to perform to their maximum potential.

• Exceptional organizational and planning skills; adaptable; enjoy new challenges.

EXPERIENCE:

08/11- Pres Church’s Chicken San Antonio, TX

Training Manager

• Increased sales 10%.

• Most admired Brand Standards.

• Training restaurant for new management training and corporate training.

• Maintained expenses below budget through accurate planning, waste reduction, purchasing, and cost-effective operating procedures.

05/09-08/11 Jack in the Box San Antonio, TX

Area Coach

• Number one in speed of service for San Antonio region.

• Most admired food safety award.

• Accountable for budgeting, cost control, payroll, general accounting, and profit and loss.

• Controlled food and beverage cost for eight restaurants.

• Purchased and controlled inventory.

• Investigated and resolved food/beverage quality and service complaints, ensuring customer satisfaction and repeat business.

• Created new business through community involvement and active public relations programs.

• Recruited, hired, supervised, scheduled, and motivated staff for 8 restaurants.

• Trained service staff to enhance customer service and increase profits through suggestive selling.

• Improved productivity and moral by initiating systems for accountability and by instituting effective training programs.

05/02- 04/09 Carl’s Jr. San Antonio, TX

Training Manager

• Assigned to assist in opening new market.

• Successfully managed restaurant, increasing sales by 38 percent through quality food and exceptional service.

• Maintained expenses below budget through accurate planning, waste reduction, purchasing, and cost-effective operating procedures.

• Won several awards which included rookie of the year my first year, two “General Manager” of the Year, and “Golden Status” in quality.

• Won a trip to Hawaii for overall excellence and sales.

01/91-05/02 Jack in the Box San Diego, CA

Training Manager

• Numerous awards for increased sales.

• Achieved “Circle of Excellence” status for quality, cleanliness, and service.

• Operated the districts training restaurant which trained all new managers.

• Won a one week cruise for having the top performing restaurant in sales, controllable cost, quality, and guest satisfaction.

EDUCATION:

1989 BACHELORS DEGREE IN ACCOUNTING University of BC Baja California, MX

1990 ACCOUNTING Southwestern College San Diego, CA

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