Professional Teacher/Program Specialist/Technical Support

JENNIFER ONGPAUCO

* ************ **. ****** ******* Barangay Gulod

Quezon City, Novaliches, 1117

(02)9619594 / 090******** / 090********

*************@*****.***

WORK EXPERIENCE

EMERGENT CONCEPT (Roces Quezon City)

Program Specialist (Apr 2014 – Aug 2015)

Implementation of Educational Programs in assigned schools

Provides teacher training, parent & student orientations

Gives assignments to facilitators

Collaboration with school administrators & teachers

Test Administration

Events Coordination (Seminars & Academic Competitions)

Results Presentation

SYKES ASIA INC. (Cubao Quezon City)

Technical Support (Nov 2013 – Apr 2014)

Provides assistance to customers with subscription issues.

Provides technical support regarding computer and internet connection problems.

TELETECH CUSTOMER CARE (Pasay City)

Technical Support (Oct 2011 – Nov 2012)

Provides assistance to customers with subscription issues.

Provides technical support regarding computer, phone, cable, internet connection problems.

GALILEO ENRICHMENT LEARNING CTR. (Alabang Muntinlupa City)

Teacher Facilitator (May 2011 – Oct 2011)

Lesson Planning and Implementation

Test Facilitation

Program Implementation

Records Keeping

Monthly Reports

Parent and Student Orientation

Sales and Marketing

Supply Management

DEPARTMENT OF EDUCATION (Calamba City, Laguna)

Substitute Teacher (Oct 2009 – Apr 2010)

DE LA SALLE – CANLUBANG (Biňan, Laguna)

Preschool/Grade School Teacher (May 2009 – Sep 2009)

KOSTKA SCHOOL – MARIKINA (Marikina City)

Preschool/Grade School Teacher (May 2004 – Mar 2005)

ABS-CBN CHILDREN'S CENTER (Mother Ignacia, Quezon City)

Preschool/Grade School Teacher (May 2003 – Mar 2004)

SEKOLAH SANTA MARIA (Congressional Ave. Quezon City)

Preschool/Grade School Teacher (Jun 1999 – Mar 2003)

Responsibilities:

Lesson Planning & Implementation

Test Preparation

Test Administration

Checking, Grading and Records Keeping

Classroom Management

Visual Aids Making

Parents Conference

EDUCATION

World Citi Colleges (Cubao Quezon City)

AB Psychology - M.A. units in Education (Mar 1995)

EARIST : M.A. units in Education

Miriam College : M.A. units in Education

Philippine Normal University units in Masteral Arts in Teaching Math

ADDITIONAL SKILLS

Licensed Teacher

Computer Skills: MS Word Excel Powerpoint

Group Facilitation Skills

Training Skills

Technical Skills:

Troubleshooting basic internet connections and other internet related concerns

4 Commissioner St. Menrey Village Barangay Gulod Quezon City, Novaliches, 1117 (02)9619594 / 090******** *************@*****.***

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