Business Analyst

Reema Basheer

917-***-**** ************@*******.***

Work Experience

School of Education, New York Institute of Technology, Old Westbury, NY, January 2016 – May 2016

Graduate Assistant

Provided clerical support to the department

Managed incoming calls

Dealt with inquires and requests regarding DASA workshop

Maintained and updated DASA workshop data

School of Management, New York Institute of Technology, Old Westbury, NY, September 2015 – May 2016

Graduate Assistant

Provided assistance with event planning

Facilitated projects in the office with other students

Assisted a faculty member with grading of student assignments

Assisted a faculty member with a research project

Center for Human Resources, New York Institute of Technology, Old Westbury, NY, July 2015 – August 2015

Graduate Assistant

Provided administrative support to assigned projects and programs, as directed by the supervisor

Assisted the supervisor in the development of new material for courses.

Assisted in strategic marketing plan and web development

Assisted in all marketing and promotion of the Human Resources Programs

UnitedHealth Group, Trumbull, CT, September 2013 – August 2014

System Analyst

Facilitated the test process by using bug-tracking tool ALM

Worked on all phases of Data Warehousing project like Data Cleansing, Data modeling for data staging & Data Mart, ETL, Indexing, Quality Assurance, Data updating plan, and Data presentation to business users

Maintained documents and collaborated with the team by extensive use of SharePoint.

Reviewed and edited test scripts

Wrote Use cases and Functional Requirement Document

Planned Test Plans and Test Cases for User Acceptance testing (UAT) with the assistance of QA teams

Developed Flowchart and process diagram using Microsoft Visio

Communicated with developers to solve technical issues

Education

Sullivan University – Louisville, KY

Master of Science in Managing Information Technology, May 2017

New York Institute of Technology (NYIT) – Old Westbury, NY

Master of Business Administration, May 2016

SUNY College at Old Westbury – Old Westbury, NY

Bachelors of Arts, Psychology, December 2008

Skills

Technical Skills: Proficient with MS Word, PowerPoint, Excel, Visio, SharePoint and SQL

Languages: Fluent in English, Hindi, and Urdu

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