Debt Collector / Admin work

CURRICULUM VITAE

Martin Badenhorst

*** ***** ******

Minjonet Flats

Wonderboom South

Pretoria

PERSONAL INFORMATION

Full Names § Martin Badenhorst

Contact Number/s § 063******* [Mobile]

E-mail Address § ******.************@*****.***

Identity Number § 811-***-**** 08 6

Nationality § South African/ Single/ Male

CAREER OBJECTIVE

A strong desire to add value to a dynamic institution where I can apply myself through being conscientious and reliable, using my own initiative, multiple skills and good interpersonal skills to provide my employer, their clients and staff with innovative ideas and great service. I am immediately available and will consider ALL suitable positions. CAREER PROGRESSION [Starting with most recent position held] Sept 2003 –

Feb 2015

§ Collections Specialist

ABSA Bank

[Waltloo, Pretoria, South Africa]

Company Type § Financial services company, specialising in tracing and collection. Key Activities § Collection in Credit Cards

§ Legal Collections

§ Off – Balance Collections

§ Stopping of Runaway Credit Cards

§ Tracing and Admin

§ Meet strict auditing and financial deadlines

§ Including Call centre collections 1 and half year experience Achievements § Was promoted to specialist collections in 2005

§ Achieved outstanding results within the Team, by helping with procedures and system development brought the average collections down before SLA.

§ Knowledge of Microsoft Word/ Excel/ E-mail/ ITC/ XDS and TRACEPS .Absa internal systems:OCS2/ TCS CAMS System/ Debt manager and Intranet Reason for Leaving

§ Looking for more growth and better opportunities Dec 1999 –

Aug 2003

§ Personal Loan Collections Agent

§ 1 Year at African Bank

Saambou Bank/African

Bank

[Pretoria, South Africa]

Company Type § A financial services company, specialising on personal loans administration and bank industry services.

Key Activities § Filing Clerk of Personal Loan contracts

§ Collections

§ Client Liaison – Call Center Query’s and handling of refunds

§ Recon and Balancing of accounts

§ Refund Administration

§ Knowledge of Winnet/Baatnet/AWD Administration system/ITC Achievements § Achieved outstanding results of developing knowledge of how to work under pressure and as quick as possible. To be accurate and sufficient for department. Reason for Leaving

§ Saambou closed down in 2002. African Bank: Company Relocated PROFESSIONAL STRENGTHS / SKILLS

Finance &

Administration

§ All aspects of collections / Tracing

§ Focused and task oriented - results driven.

§ Passionate about client service.

§ Independent strategic thinking person.

§ Functional, quality and operational management skills.

§ Troubleshooting and problem solving.

§ Strong delegating abilities.

§ Development, mentoring and coaching.

§ Strong Systems experience and development.

EDUCATION [Starting with most recent qualification obtained] 1999 § Secondary School:

§ Matriculation

Pretoria Tuine High School

[Pretoria, South Africa]

Subjects Complete § English

§ Afrikaans

§ Accounting

§ Woodwork

§ Technical drawings

§ Mathematics

COMPUTER LITERACY

1 Had appropriate

training only

2 Limited practical

experience

3 Solid practical

experience

4 Well versed,

extensive experience

5 Expert, extensive

experience

§ Windows 3

§ Internet 4

§ E-mail 3

§ MS Word 2

§ MS Excel 3

§ PowerPoint

1

REFERENCES

§ WASHINGTON MPEMBE

Manager: Trace and contact ability

ABSA

Mobile: 072-***-****

§ DUMISANI VILAKAZI

Manager: Trace and contact ability

ABSA

Mobile: 071-***-****

Contact this candidate