Customer Service Medical
Resume:
Savannah, Ga. *****
Phone 912-***-****
*********@***.***
Kia Carter
April 29, 2016
Dear Hiring Committee,
Dependable, hardworking, trustworthy, approachable, enthusiastic and focused are the five character traits that best describe me. With eagerness I ask that you please accept this cover letter and attached resume for review and consideration regarding the Administrative Assistant opportunity deemed fit within SCAD.
I am sincerely interested in becoming a part of your team. Many of my work experiences have given me the understanding of supreme customer service, administrative planning, coordination, and implementation as well records management. This position will afford me with the opportunity to provide exemplary customer service as well as work in an office setting, an area that I thoroughly enjoy. Moreover, having worked well with the public, clients, managers, and co-workers, I possess strong leadership, interpersonal, time-management, teamwork and service-oriented skills. As my experiences have proven, I am a dedicated individual who can provide a unique approach to your organization. Thank you for your time and I look forward to hearing from you soon.
Sincerely,
Kia Carter
KIA CARTER
771 E. WALDBURG ST. SAVANNAH, GEORGIA 31401
*********@***.*** 912- 660-4886
OBJECTIVE
Seeking an occupation in order to utilize my skills and education, while offering opportunities for growth and advancement.
SKILLS & ABILITIES
Highly motivated to achieve set goals
Proficient in MS Word, Excel, Access and Power Point
Customer service driven
Efficient with E Clinical Works, Meditech, Point Click Care, Navigator and EMMA software
Strong analytical, writing and research skills
Medical billing and ICD- 9 coding knowledge
Conscientious and thorough with detail
Medical Terminology
Equally effective working independently and in cooperation with others
Strengths in organizing and problem solving
Innovative in designing and carrying out projects
EXPERIENCE
PAIENT CARE COORDINATOR – THUNDERBOLT TRANSITIONAL CARE AND REHAB – THUNDERBOLT, GEORGIA
MARCH 2013 – DECEMBER 2014
Formulate patient care plans to provide individualized care and services to patients.
Collect and implement the patient care recommendations received from various professionals.
Provide patient support during life transitions, surgery, and chronic illness.
Plan and utilize the resources effectively to achieve optimal patient care system.
Address queries of patients and families in a very professional manner.
Provide patient care and monitor patient health from admission to discharge.
Contribute to staff meetings and conferences.
Identify and resolve the issues related to patient care coordination.
Prepare reports related to patient care procedures.
CLERICAL COORDINATOR – CANDLER MEDICAL GROUP – SAVANNAH, GEORGIA
JUNE 2004 - PRESENT
Assist practice manager with various duties and responsibilities
Order front office supplies
Assist with bank deposits and daily front end closing
Process incoming and outgoing documents
Input patient demographic and insurance information
Process medical records request
Answer multi-line phone system Schedule appointments accordingly
Collect payments
New hire training
MEDICAL APPOINTMENT CLERK – CURTIS V. COOPER HEALTH CLINC – SAVANNAH, GEORGIA
JANUARY 2001 - JUNE 2004
Register clients
Schedule appointments via telephone and inner office
Collect copays and deductibles
Schedule appointments via telephone and inner office
Post insurance claims
EDUCATION
UNIVERSITY OF PHOENIX – SAVANNAH, GEORGIA
MARCH 2015 – PRESENT
ASSOCIATE OF ARTS IN HEALTH CARE ADMINISTRATION AND MANAGEMENT
3.8 GPA
A.E. BEACH HIGH SCHOOL– SAVANNAH, GEORGIA
AUGUST 1995 – JUNE 1999
DIPLOMA – COLLEGE PREPARATORY TRACK
3.2 GPA
AWARDS
2014 recipient – Clerical Coordinator of the year
2012 recipient - Angel of Mercy Team Leader Volunteer of the year
LEADERSHIP
Candler Medical Group Clerical Training Advisor and Bethesda Academy PTA Board and Committee Chair
REFERENCES
Reference upon request
Contact this candidate