Engineer Service

NAGARJUN.R

EmailId:************@*****.***

MobileNumber:967-***-****

System & Networking Engineer

CAREER OBJECTIVE

To work in a challenging and responsible position where my professional background can be utilized for the progress of the organization and to update myself with the latest technologies, so as to enable myself to establish in future.

Technical skills

Software

Knowledge in banking software like citrix xen app desktop, citrix Receiver,clearstream, Bloomberg.

And knowledge in MNC related software issues vm ware, juniper virtual network, java issues, online plugins.

And having knowledge in SAP related issues and configuration.

And having knowledge in lotus note issues too

Hardware

I am handling a 2500 assets [laptop & Desktop] of HCL technologies ltd in Ambattur

Troubleshooting all hardware and software problems.

Installing and configuring the peripherals, components and drivers.

Installing software and application to user standards.

And attend the HCLI Training for MVTS services (Multi Vendor Technology Services)

Networking

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, FTP, TFTP)

Well understanding of Bridging and switching concepts and LAN technologies

IP addressing and subnetting, Routing concepts

Switches: Basic Configuration & VLAN setup on Switches.

Vlan: configuration, switching.

Back-up and restore of all critical resources including router &switches IOS, Outlook.

WORKEXPERIENCE

Organization: HCL Infosystems

Designation : ASSOCIATE

Client : HCL Technologies Ltd, Chennai.

Period : February 2015 to Till Date

JOB RESPONSIBILITIES

Managing Remedy and Smart Service Desk (SSD) and Resource Management Allocation with in the SLA Periods. Support in Charge in Smart Service Desk(SSD) & Remedy in It Services.

Manage Day To Day Customer Support And Networking Problems. Configuring Network Printers, Scanners and lync phones, Avaya .

Configuring and Troubleshooting Mail Accounts in Microsoft Outlook 2007,2010 and 2013

Managing Resources with Security Strategies Using Active Directory. Installation and Troubleshooting of OS like Win8.1, Win 7,Win vista, Win Xp, Windows Server2003, Windows Server 2008 And Upgrading It with Latest Service Packs.

System Monitoring Tasks Such As Event Log Monitoring, Security Log Monitoring.

Database Configuring & Connecting, Backup &Restoring.

Troubleshooting Virus Issues with Antivirus Tool from Symantec.

Planning, Implementing, Supporting and Troubleshooting LAN.

Hub & Switches Installation. Installing theNetworkAccessories.Configuring TCP/IP. Co-Ordinate with Network Support Team for Network Maintenance.

Managed Client Side Antivirus (Updating &Virus Removal)And Management Software s.

Educational Qualification

Course

Institution

Board/

University

Year of

Completion

Marks %

/ CGPA

B.E(ECE)

Tagore Engineering College

Anna University, Chennai.

2014

64.2%

Diploma

V.Ramkrishna Polytechnic college

Dote

2011

84.4%

X

Unity Matriculation School

Matriculation

2008

64.3 %

ACADEMIC PROJECT

Title: EEG Based Brain Wave Control Mindbot

Domain: Embedded system.

Project Description: In this project we propose handicap or paralyzed patients can control a any kind of vehicle or electronic item using brain waves, they can do the work with the help of brains.

AREA OFINTEREST

CCNA course completed in sansbound Networking school.

Certified in adobe Illustrartor, Photoshop, Corel draw

PERSONALDETAILS

Father Name :S.Ramesh

Languages :Telugu,Tamil,English

Hobbies :playing pc games & cricket

DECLARATION

I hereby declare that therefore mentioned information is true to the best of my knowledge.

Place: Chennai. Date:

(Nagarjun.R)

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