Customer Service Technician

John S. Ngo

**** *. ****** **. ***** Ana, CA ****3. Phone: 469-***-****. Email: **********@*****.*** Objective

Seeking employment as electronic engineering technician, tester, inspector or related position Ability Summary

Electrical and electronic assembly, Testing, Quality Control, Rework, Troubleshooting, Precision Measurement, Customer Service, Bilingual Vietnamese.

Employment History

Repair Technician

03/2012 – 07/2015 Panasonic Avionic Coppell,TX

Test electronic circuit board assemblies and sub-assemblies, using hand tools including precision measurement instruments; also perform rework as needed.

Perform testing, troubleshooting and repair of parts, components, circuits and mechanical assemblies.

Recognize failures and set-up problems, and determine the need for appropriate verification. Test Technician

05/2009 – 02/2012 Motor Control Dallas, TX

Tested power variable voltage supply units, motor control panel, circuit breakers and others electrical and electronic components, performed rework as required, and inspected finished products to ensure performance and manufacturing specifications.

Responsible for electrical panel layout, electrical wiring of control pales and sub-plates.

Tested and troubleshoot complex electrical circuits. Technician

04/2000 – 05/2009 GE Automation Carrolton, TX

Tested and troubleshooting, repairing, and performing preventive maintenance on highly technical equipment.

Understanding of electrical systems, electronics, AC & DC motor controls, PLC’s, pneumatics, hydraulics and mechanical systems.

Have working knowledge of three phase 480 volt electrical systems. Have diagnose mechanical problem and determine how to correct, using blueprints, wiring diagram, schematics, PID. Have operational knowledge of automated industrial controls, experience troubleshooting Allen Bradley PLC systems.

Education and Training

Electronic Technician Certificate, Santa Ana College (1982 – 1984)

High School Diploma, Nhan Tri High School (1975 – 1979) Reference Available Upon Request

Contact this candidate