Business and Operations Manager
Resume:
William Rogers
****.******.****.*******@*****.***
Manager / Administrator / Executive
Proven of success:
Managing and leading both large and small groups of people
Creating or enhancing systems for increased efficiency
Sales and customer service
Improving compliance and security (risk management, labor compliance, financial management) 2015 – 2016 BRL NDT Services – Business Administrator
Assisted in all aspects (sales, marketing, management systems, staffing) for a new NDT business
Exceeded projections first month, doubled projections for first year 2012- 2015 All American Inspections – Business Administrator
Increased sales by 85% in two years - Improved customer satisfaction and built client base
Lowered labor cost 17%; Lowered supply and consumable costs 3% 2008 – 2012 Dell Incorporated - Member Purchase Consultant
Promoted to specialized (Member Purchase) department first year
Repeated recognition as team leader and top closer 2005 – 2008 Bailey’s Sports Grille – Department Manager
Managed turn-around situations (Front of House, Back of House, and Bar) in multiple locations
Lowered costs, increased sales, elevated Quality Inspection scores 2002– 2005 WingBasket – Operating Partner
Opened two units for Start – up concept in new market - Exceeded business plan projections; Hired and trained all staff; Developed and implemented marketing and management systems, vendor relationships 2000 – 2002 InTown Suites – Regional Manager
Full Responsibility for ten extended-stay hotels in four states
Staffing, Training, Marketing, Quality and Cleanliness Inspections
Supervised four new hotel openings
1988 – 1995 Souper Salads Inc – Vice-President of Operations I reported directly to the owner in charge of entire company’s operations, overseeing growth from to over 100 units
Development of management systems
Staffing and training programs
Risk Management, Maintenance, and Menu Development Departments
Assisted in the sale of the company ($35,000,000) to an investment firm References provided upon request
Contact this candidate