Objectives
Seeking new challenges in Sales/Marketing or in Business development, able to work on own initiative and as part of a team.
Proven interpersonal and communication skills strong business acumen with the ability to execute a wide rage of sales & marketing strategies to establish market presence and increase revenues and profitability.
Education
2015 – 2016 MSc in Business Administration – Mangement
Sagesse University Beirut
2012 - 2015 BA in Business Administration – Mangement
Sagesse University Beirut
2011 - 2014 Courses in General Law - Lebanese University
Section II – Jal El Dib
2009 - 2010 Mont La Salle College - Ain Saade
Lebanese Baccalaureate II – Economics and Sociology
Skills
Management in business administration.
Sale Management experience.
Experience in Retail Banking Sales & Marketing / Business Development Customer Services.
Experience in Retail Insurances Sales & Marketing.
Able to prioritize workload and multi-task to meet deadlines.
Able to work with minimal supervision and as a cooperative team member.
Hard working team-player with proven ability to commit to projects from start to finish.
Strong communication, leadership, planning, management and problem solving skills.
Committed to achieving outstanding results.
Languages
English - Fluent
French - Fluent
Arabic - Fluent
Russian – Basic
Information Technology skills :
Microsoft Office: Access, Excel, Power Point, Word –
Insurance Application : Kapiti
Banking Application : Beam
Banking Application : Kompas
Work Experience
October 2015 till present: Lebanese Swiss Bank – Jounieh branch
Sales and Recovery Representative
-Sales: Client communication (Individuals and Companies)
-Retail: all kinds of loans (corporate, car, personal, housing)
-Recovery: Client communication in issue resolution
-Strategic Offers preparation (rate for loans, interest)
-Sales representative for insurance products
-Coaching new personnel
January 2014 till October 2015: Lebanese Swiss Bank – Jal El Dib branch
Retail Officer
-Retail: loans (car, personal, housing)
-Weekly reports of sales
May 2013 till January 2014: Lebanese Swiss Bank – Jal El Dib branch
Sales Officer
-Sales representative for cards (credit and debit cards)
-Sales representative for insurance products
-Weekly reports of sales
-Coaching new personnel
September 2012 – April 2013: Lebanese Swiss Bank-Head Office - Rabieh
Assistant of Head in Call Center
-Monthly reports of performance
-Call center support
-Call center sales representative
-Call center claims
June 2010 – August 2012: Holdal Abou Adal Group - Dekweneh
Assistant Director, Mistora
-Sales representative
-Company Accounting
-Monthly reports of expenses in excel
July 2009 – April 2010: Advanced Food Hygiene - Achrafieh
Training Program in Hygiene and sanitation
-Quality assurance
-Quality reports for the products
-Quality control
-Sales representative
References can be provided upon request.