Administrative Assistant Medical

Location:

Grand Rapids, MI

Posted:

June 06, 2016

Contact this candidate

Resume:

CHRISTINA L. CAMPBELL

Grand Rapids, MI

C 616-***-****

*******@*********.***

OBJECTIVE: To obtain a challenging position that will enable me to use my work experience, education and organizational skills; to support department and system wide goals.

EDUCATION: University of Illinois at Chicago, Chicago, Illinois August 1975 – June 1978

Course Work Included: Liberal Arts and Science in Nursing, Mathematics and Business Administration.

Thornton Township High School, Harvey, Illinois September 1971 – June 1975

SPECIAL

TRAINING: Medical Careers Institute, Chicago, Illinois 1984

Diploma received for completion of EKG Technologist Program

SKILLS

Proficient in Microsoft Office Suite, Adobe Professional; familiarity with SharePoint

Excellent problem-solving and organizational skills, with the ability to interpret a variety of instructions furnished orally or written, and in diagram, schedule, or another format

Excellent networking and interpersonal skills

PROFESSIONAL EXPERIENCE

Softpath System LLC, Norcross, Georgia (Recruiting Agency)

(Evoqua Water Technologies, Holland Michigan) June 2014 – December 2014

Administrative Functional Support; the preparation of reports, correspondence, and/or statistics, presentation, database, or specialized software packages

Supports the administration of programs, projects, and/or processes specific to the organization

Assist as an administrative liaison with others within and outside the company regarding administrative issues within area of responsibility

Familiarity with SharePoint

Spectrum Health, Grand Rapids, Michigan November 2002 – January 2014

Administrative Project Coordinator/Resource Center support; throughout the Spectrum Health Corporation. Adapting to various needs in numerous departments; provided administrative support and worked independently with minimal supervision.

Spectrum Health – Medical Staff Office, Grand Rapids, Michigan August 2009 – September 2011

Assisted Medical Staff Coordinators with credentialing and verification

Managed the expirables process for medical staff of 1,700 providers

Managed election process for Medical Staff Division Chiefs and Department Chairs

Managed medical record and pharmacy suspension report for medical staff of 1,700 providers

Processed security SAR’s for computer access request for medical staff and medical providers

Spectrum Health – Care Management Department, Grand Rapids, Michigan May 2002 – August 2009

Responsibilities included all aspects of administrative assistant duties and functions within the Care Management Department to support care management staff in their day to day functions

Utilized the appropriate software applications to maximize efficiency and effectiveness

Assisted managers and supervisors with annual staff evaluations and peer reviews

Updated and formatted departmental policies and procedures

Coordinated all details of Care Management quarterly Vendor Open House events

Provided clerical support for Care Management recruitment and interviewing process

Assisted in departmental recruitment and interviewing process

Assisted in scoring of departmental competencies

Tracked and updated staff credentialing approvals for Allied Health Professional applicants

Prepared PowerPoint presentations, meeting documents, and agendas, for numerous meetings

Scheduled and maintained all Care Management Departmental recurring meetings

Assisted in the application for the Spectrum Health Care Management Department Franklin Award of Distinction 2008; (National Joint Commission Award)

Provided administrative support for scheduling of educational seminars/in-services for CEU’s for nursing and social work staff

Assisted and arranged departmental All Staff Quarterly/Award meetings, special events and conferences

Updated access database and ran reports

Assisted in the documentation of nursing and social work staff Patient Audit Reviews

Artistic Impressions, Inc., Lombard, Illinois – Corporate Office May 1999 – February 2002

Self-employed independent Art Consultant and Entrepreneur

Developed my own business through direct selling, conducting Art Show Presentations for businesses, home shows, group sales as a fund raising program

Prospecting exclusively for the growth of clients in the success of their business

Handling client problems to assure customer satisfaction for a long lasting professional relationship

ACCOMPLISHMENTS: Recognition at the National Art Convention, award presented for top achievers

Macys (Marshall Field’s) Corporation, Grand Rapids, Michigan November 1997 – June 2002

Sales Associate for Ready-To-Wear to Domestic products for consumers

High percentage in sales, credit selling and guest service performance

National Heritage Academies Grand Rapids, Michigan August 1996 – May 2000

Daily attendance, distribution of student cumulative records, evaluate new student applications

Implementation of Pupil Accounting and Special Education statistics for the State of Michigan

Administered daily medication to students, as well as updated health records

Updated various handbooks, newsletters and school directory

Managed the lunch program

Scheduled substitute teachers for anticipated and emergency absences

Butterworth Hospital – Patient Financial Services, Grand Rapids, Michigan November 1989 – August 1996

Provided administrative support by independently organizing special events, scheduling appointments, setting up meetings, making travel arrangements for the manager and other departmental supervisors

Effectively utilized all components of personal computer systems, integrating as necessary for maximum efficiency

Monitored departmental compliance with payroll policies and procedures; ensures accuracy of time sheet reports and reviews edited reports from payroll

ACCOMPLISHMENTS: Butterworth’s Most Valuable Professional (Special Awards) Manager nomination based on my dedication and commitment to the Butterworth Hospital Corporation

Leo Burnett Advertising, Chicago, Illinois February 1987 – June 1989

Provided administrative assistant support for the day-to-day affairs of running an advertisement creative department

Composed TV and radio commercial scripts, print ads, scheduled meetings handled travel arrangements, calculated expense reports, telephone inquiries, and prioritizing work efforts for Art Directors and Copy Writers

Assisted director in completion of staff performance evaluations

Evanston Hospital, Evanston, Illinois June 1977 – December 1987

Responsibilities encompassed all aspects of handling various Unit Secretarial duties, procedures and functions

Assisted in the preparation and implementation of various projects; conducting orientation, training of staff, ordering lab work, medication, supplies and operation of CRT, as well as transcription of doctor’s orders

Assisted with various patient care duties in the area of Neonatal Nursery, Pediatrics, Labor and Delivery, as well as assisting family members

Answering telephone inquiries, assisting medical staff and patients with various needs

ACCOMPLISHMENTS: Promoted to Secretary II level within a one-year period. I revised the Material Systems Manual in order to assist staff in updates of medical and surgical equipment available for patients. Responsible for the implementation of a Reference Manual; to assist in the efficiency of secretarial staff.

“References”

Mrs. Sheila M. Hyde, LMSW

Practice Manager

Psychiatry and Behavioral Medicine

Spectrum Health Medical Group

145 Michigan Street NE, MC 215

Grand Rapids, MI 49503

616-***-****

******.****@**************.***

Mrs. Cassandra Hankins, MA LLPC

Coordinator Health/Science Partners & Body

Spectrum Health Hospital