Administrative Assistant Medical
Resume:
CHRISTINA L. CAMPBELL
Grand Rapids, MI
acu308@r.postjobfree.com
OBJECTIVE: To obtain a challenging position that will enable me to use my work experience, education and organizational skills; to support department and system wide goals.
EDUCATION: University of Illinois at Chicago, Chicago, Illinois August 1975 – June 1978
Course Work Included: Liberal Arts and Science in Nursing, Mathematics and Business Administration.
Thornton Township High School, Harvey, Illinois September 1971 – June 1975
SPECIAL
TRAINING: Medical Careers Institute, Chicago, Illinois 1984
Diploma received for completion of EKG Technologist Program
SKILLS
Proficient in Microsoft Office Suite, Adobe Professional; familiarity with SharePoint
Excellent problem-solving and organizational skills, with the ability to interpret a variety of instructions furnished orally or written, and in diagram, schedule, or another format
Excellent networking and interpersonal skills
PROFESSIONAL EXPERIENCE
Softpath System LLC, Norcross, Georgia (Recruiting Agency)
(Evoqua Water Technologies, Holland Michigan) June 2014 – December 2014
Administrative Functional Support; the preparation of reports, correspondence, and/or statistics, presentation, database, or specialized software packages
Supports the administration of programs, projects, and/or processes specific to the organization
Assist as an administrative liaison with others within and outside the company regarding administrative issues within area of responsibility
Familiarity with SharePoint
Spectrum Health, Grand Rapids, Michigan November 2002 – January 2014
Administrative Project Coordinator/Resource Center support; throughout the Spectrum Health Corporation. Adapting to various needs in numerous departments; provided administrative support and worked independently with minimal supervision.
Spectrum Health – Medical Staff Office, Grand Rapids, Michigan August 2009 – September 2011
Assisted Medical Staff Coordinators with credentialing and verification
Managed the expirables process for medical staff of 1,700 providers
Managed election process for Medical Staff Division Chiefs and Department Chairs
Managed medical record and pharmacy suspension report for medical staff of 1,700 providers
Processed security SAR’s for computer access request for medical staff and medical providers
Spectrum Health – Care Management Department, Grand Rapids, Michigan May 2002 – August 2009
Responsibilities included all aspects of administrative assistant duties and functions within the Care Management Department to support care management staff in their day to day functions
Utilized the appropriate software applications to maximize efficiency and effectiveness
Assisted managers and supervisors with annual staff evaluations and peer reviews
Updated and formatted departmental policies and procedures
Coordinated all details of Care Management quarterly Vendor Open House events
Provided clerical support for Care Management recruitment and interviewing process
Assisted in departmental recruitment and interviewing process
Assisted in scoring of departmental competencies
Tracked and updated staff credentialing approvals for Allied Health Professional applicants
Prepared PowerPoint presentations, meeting documents, and agendas, for numerous meetings
Scheduled and maintained all Care Management Departmental recurring meetings
Assisted in the application for the Spectrum Health Care Management Department Franklin Award of Distinction 2008; (National Joint Commission Award)
Provided administrative support for scheduling of educational seminars/in-services for CEU’s for nursing and social work staff
Assisted and arranged departmental All Staff Quarterly/Award meetings, special events and conferences
Updated access database and ran reports
Assisted in the documentation of nursing and social work staff Patient Audit Reviews
Artistic Impressions, Inc., Lombard, Illinois – Corporate Office May 1999 – February 2002
Self-employed independent Art Consultant and Entrepreneur
Developed my own business through direct selling, conducting Art Show Presentations for businesses, home shows, group sales as a fund raising program
Prospecting exclusively for the growth of clients in the success of their business
Handling client problems to assure customer satisfaction for a long lasting professional relationship
ACCOMPLISHMENTS: Recognition at the National Art Convention, award presented for top achievers
Macys (Marshall Field’s) Corporation, Grand Rapids, Michigan November 1997 – June 2002
Sales Associate for Ready-To-Wear to Domestic products for consumers
High percentage in sales, credit selling and guest service performance
National Heritage Academies Grand Rapids, Michigan August 1996 – May 2000
Daily attendance, distribution of student cumulative records, evaluate new student applications
Implementation of Pupil Accounting and Special Education statistics for the State of Michigan
Administered daily medication to students, as well as updated health records
Updated various handbooks, newsletters and school directory
Managed the lunch program
Scheduled substitute teachers for anticipated and emergency absences
Butterworth Hospital – Patient Financial Services, Grand Rapids, Michigan November 1989 – August 1996
Provided administrative support by independently organizing special events, scheduling appointments, setting up meetings, making travel arrangements for the manager and other departmental supervisors
Effectively utilized all components of personal computer systems, integrating as necessary for maximum efficiency
Monitored departmental compliance with payroll policies and procedures; ensures accuracy of time sheet reports and reviews edited reports from payroll
ACCOMPLISHMENTS: Butterworth’s Most Valuable Professional (Special Awards) Manager nomination based on my dedication and commitment to the Butterworth Hospital Corporation
Leo Burnett Advertising, Chicago, Illinois February 1987 – June 1989
Provided administrative assistant support for the day-to-day affairs of running an advertisement creative department
Composed TV and radio commercial scripts, print ads, scheduled meetings handled travel arrangements, calculated expense reports, telephone inquiries, and prioritizing work efforts for Art Directors and Copy Writers
Assisted director in completion of staff performance evaluations
Evanston Hospital, Evanston, Illinois June 1977 – December 1987
Responsibilities encompassed all aspects of handling various Unit Secretarial duties, procedures and functions
Assisted in the preparation and implementation of various projects; conducting orientation, training of staff, ordering lab work, medication, supplies and operation of CRT, as well as transcription of doctor’s orders
Assisted with various patient care duties in the area of Neonatal Nursery, Pediatrics, Labor and Delivery, as well as assisting family members
Answering telephone inquiries, assisting medical staff and patients with various needs
ACCOMPLISHMENTS: Promoted to Secretary II level within a one-year period. I revised the Material Systems Manual in order to assist staff in updates of medical and surgical equipment available for patients. Responsible for the implementation of a Reference Manual; to assist in the efficiency of secretarial staff.
“References”
Mrs. Sheila M. Hyde, LMSW
Practice Manager
Psychiatry and Behavioral Medicine
Spectrum Health Medical Group
145 Michigan Street NE, MC 215
Grand Rapids, MI 49503
acu308@r.postjobfree.com
Mrs. Cassandra Hankins, MA LLPC
Coordinator Health/Science Partners & Body
Spectrum Health Hospital
655 Seward Ave NW
Grand Rapids, MI 49503
acu308@r.postjobfree.com
Natalie Patterson, CHC
Senior Organizational Integrity/Compliance Analyst
Spectrum Health Hospital
Organizational Integrity/Compliance
100 Michigan NE, MC 168
Grand Rapids, MI 49503
acu308@r.postjobfree.com
Senior Pastor Gary Hankins, B.R.E ThM
Resurrection Fellowship Church
321 Valley NW
Grand Rapids, MI 49504
acu308@r.postjobfree.com
Mrs. Gerri Roobol, LMSW, RN, BS, CMAC
Manager Cancer Program
Lemmon-Holton Cancer Pavilion
145 Michigan St NE
Grand Rapids, MI 49503
acu308@r.postjobfree.com
Elaine Bower
Program Administrator Breast Care SVCS
Lemmon-Holton Cancer Pavilion
145 Michigan St NE
Grand Rapids, MI 49503
acu308@r.postjobfree.com
Mrs. Annah-Nataliye Marchant
Medical Staff Coordinator – Medical Staff Office
Spectrum Health Blodgett Hospital
648 Monroe Ave NW
Grand Rapids, MI 49506
acu308@r.postjobfree.com
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