Customer Service Medical Records Office Assistant

Janell Bolt *** County Rd ****, Hominy, OK 918-***-****

***********@*****.***

Objective

To obtain a long term career that allows utilization of my degree and growth of my interpersonal, customer service and problem solving skills.

Education

Rogers State University Bachelor of Science in Organizational Leadership

Emphasis: Business Studies Graduation Date: December 2015

Tulsa Community College Associate of Science in Pre-Nursing

Emphasis: Health Studies Graduation Date: December 2013

Tulsa Community College Certificate of Mastery in Child Development

Emphasis: Early Childhood Education Completion Date: May 2006

Delaware Tribe Certificate Child Development Associate

Emphasis: Early Childhood Completion Date: January 2005

Experience

Medical Records Technician May 2009-October 2011

Accurately filed, thinned and pulled medical records for physician use in a timely manner, prepared medical records for storage and scanning into electronic files

Released medical records to the appropriate parties

Patient Service Representative December 2007-November 2008

Accurately filed, thinned and pulled medical records for physician use in a timely manner, prepared medical records for storage and released medical records to the appropriate parties

Managed a multi-line telephone system and provided excellent customer service to patients before, during and after clinical appointments

Collection and intake of demographic and insurance information

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