Jerry Reyes
Miami, FL **142
*.*********@*****.***
Objective
To obtain a position where my customer service skills can be utilized.
Highlights of Qualifications
Easy to work independently or cooperative and supportive on a team
Loyal and dedicated, demonstrates consistent initiative
Dedicated and punctual professional with proven success and expertise in the business
Experience
Massage Envy Spa Brickell- Front Desk supervisor (01/08/15-present)
Carter’s Babies and Kids- Sales Associate (10/9/12- 01/08/15)
GAP, Bayside Marketplace- Sales Associate (05/12/12-09/26/12)
Relevant Skills and Accomplishments
Experienced in the areas of: Direct Customer Service, Fashion Retail, Hospitality, and Visual Merchandising.
Possess Leadership qualities and abilities to delegate an organization or group of individuals.
Very strong willed and well mannered, capable of innovatively displaying merchandise to appeal to the consumer’s eye in order to spark interest of sale.
Knowledgeable of current and future forecasts and trends in men’s, women’s, and junior’s apparel.
Possess elaborate networking skills and business professional etiquette.
Very articulate and proficient in high volume area of customers, possess immaculate customer service skills in problem solving situations and catering to customers wants and needs.
Bilingual, Fluent in both English and Spanish.
Maintained an organized and clean work space.
Processed and displayed new shipments.
Ensured customer satisfaction by keeping an open line of communication.
Received messages and routed to appropriate personnel.
Education
Miami Jackson Senior HS (Miami, FL) 2008-2012
Miami Dade College (Miami, FL) 2013- Present
Honors, Certification, and Associations
Hold Honor Certifications Reading and Writing
Volleyball team participant
Academics Award
References
Manuel Acosta (10yrs.) - Manager. 786-***-****
Dominique Hanna (1yr.) -Manager. 305-***-****
Cynthia Reyes (5yrs.) - Former Co-Worker. 786-***-****