Office Human Resources
Resume:
MS. Kim H Veney
Apt. ***
Landover, MD 20785 US
Day Phone: 240-***-**** - Ext:
Mobile: 240-***-**** - Ext:
Email: ***.********@*****.***
Availability:
Job Type: Permanent
Work Schedule: Full-Time
Desired locations:
United States - VA
United States - DC
United States - MD
Work Experience:
Substance Abuse and Mental Health Administration
1 Choke Cherry Road
Rockville, MD 20857 United States
01/2012 - 09/2014
Salary: 51,419.00 USD Per Year
Hours per week: 40
Series: 0318 Pay Plan: GS Grade: GS-8
Secretary (This is a federal job)
Duties, Accomplishments and Related Skills:
DUTIES:
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The incumbent serves as Secretary (Office Automation) to the Director, CSAT/DSI, the incumbent also serves as the Secretary (Office Automation) for two other branches within the division. The incumbent performs administrative and secretarial duties in support of responsibilities in both administrative and programmatic aspects of the Agency’s functions. Duties and responsibilities require a thorough knowledge of SAMHSA’s programs, organization, and staff. Responsibilities are as follows:
The incumbent has total responsibility for the secretarial practices and procedures of the immediate office and of support staff of subordinate division staff. Has regular meetings with other support staff and on own initiative, recommends changes in the Director's office.
On own initiative, recommends changes in administrative policies. Devises and installs office procedures and practices to be used by secretaries in subordinate offices. Prepares agenda for and conducts periodic secretarial training sessions for all secretaries to Division Directors. The agenda include training in all phases of secretarial work such as correspondence, telephone procedures, publications, directives, reports and public relations responsibilities.
Receives visitors and telephone inquiries, handles inquiries or based on knowledge of CSAT/DSI staff functions and responsibilities, refers them to appropriate other CSAT/DSI staff members or directs them to supervisor. These inquiries come from staff and officials of SAMHSA, CSAT/DSI, PHS and HHS; State and local governments, other domestic and international organizations, federal departments, and Congressional staff, the press and the public.
Exercises control over the Director’s appointments, with complete authority for commitments of time, also sets reminder for myself to help remind the supervisor of upcoming appointments/meetings. Screens all calls and visitors, answering most questions and completing most business involving established policy.
Screens memoranda, correspondence and publications and makes recommendations to Director regarding options. Receives internal and external mail for the Director. Answers and/or signs correspondence in the absence of the Director. Maintains files of all correspondence. Facilitates and tracks priorities by establishing and maintaining files.
Arranges conferences and local meetings for the Director and/or CSAT/DSI staff, which includes preparing agendas, notifying participants and arranging luncheons. Gets background information about all meetings and when necessary prepares written summaries of all meetings. Ensures all commitments are met and the Director is informed. Arranges travel for the Director and Staff. Carries out special projects for the Director and is timekeeper of the Director's office along with two Branch offices, sometimes for the entire division.
Maintains reconciliation records. Tracks expenditures and oversees all administrative aspects of procurement and purchases. Oversees and monitors progress of all personnel actions and maintains close contact with the Personnel office.
I currently use a variety of computer software programs such as MSWord, MS Outlook, MS Office, PowerPoint, and Publisher to extract and compile data using spreadsheets, prepare forms and other materials, prepares final documents, such as memoranda, letters, reports, Congressionals, articles, speeches, abstract and other material as specified for the office. Inputs data into system various systems as required. Performs other duties as assigned.
Supervisor: Mike Etzinger 240-***-****)
Okay to contact this Supervisor: Yes
U.S. Dept. of Commerce
Washington, DC United States
05/2008 - 12/2008
Hours per week: 40
Pay Plan: ZS Grade: 7
Secretary/HR Assistant (This is a federal job)
Duties, Accomplishments and Related Skills:
Currently, I am assisting the Director's Office, Office of the Secretary, Office of Human Resources Management (OHRM), until they get complete coverage for the front office. My duties, include but are not limited to: Phone coverage, telephone referrals, mail distribution, the reviewing of all incoming and outgoing of the mail daily, controlling of correspondence. I also schedule appointments for supervisor. I handle many request for information and resolves a variety of problems. I follow-up on projects with suspense dates, assuring these projects are completed in a timely manner. I make sure time and attendance is done for each employee in the front office. I also make arrangements for meetings and conferences, prepare travel orders and vouchers. I have provided advice to secretaries in subordinate units concerning matters such as time and leave, travel, reporting, and correspondence procedures. Other duties as assigned.
The U.S Department of Commerce
Washington, DC United States
07/2006 - 05/2008
Hours per week: 40
Pay Plan: Other
Human Resources Assistant (Staffing) (This is a federal job)
Duties, Accomplishments and Related Skills:
Responsibilities:
HR Assistant (Staffing) /NFC Processor
•In my current position, I perform administrative support work that involves the supervision, lead, and human resources (HR) assistance work requiring a substantial knowledge of civilian HR terminology, requirements, procedures, operations, functions, and regulatory policy and procedural requirements applicable to HR transactions.
•My duties include and are not limited to independently performing highly technical administrative assistance duties in support of and overlapping the lower level work of specialist; accepts, rejects, or modifies incoming requests; and assists others outside the office on a full range of the office’s requirements. In addition, my functions include carrying out specialized projects; developing or implementing programs; or analyzing data & compiling reports. My expert knowledge of the specialized assistance work related to administrative specialty; through knowledge of a body of rules, regulations, policies, procedures, and precedent cases related to the full range of assistance work in an administrative area.
•In my personnel processing I perform technical work in processing personnel actions, explaining personnel regulations, and maintaining master personnel records; I perform technical work in one or more of the personnel management specialties. This requires substantial knowledge of personnel terminology, requirements, procedures, and functions. I am currently processing all awards, (i.e., cash-in-a-flash, special act, time-off and gift certificates) along with processing all separations (except retirements) for the 1,400 employees under the Office of the Secretary.
•I am learning how to perform work with the recruitment, examination, selection, and placement of employees; applies personnel evaluation and staffing techniques in determining that applicants meet the requirement for employment or in ranking eligible(s).
•I work daily with the e-OPF, scanning documents into an OPF or printing out SF-50’s for employee’s who call and would like to have a copy of a SF-50. I print out SF-50’s to be put in original OPF still being held by the Department of Commerce, so they are really on e-OPF and also still maintaining a paper copy of the OPF’s that have gone out to be scanned. I send out OPF and make request for OPF’s to go to other agencies. All employees’s separating grade 9 and above, the OPF must be copied completely, in the event that the agency may say they are missing some information.
The National Endowment for the Humanities
Washington, DC United States
05/2006 - 07/2006
Salary: 17.00 USD Per Hour
Hours per week: 40
HR Assistant
Duties, Accomplishments and Related Skills:
• HR Assistant/NFC Processor I also provide office management support (phones, mail processing, and reception); act as part time secretary to the Director; provide personnel assistance with coding and inputting personnel and payroll actions into NFC's system; assist the agency with completing and transmitting timecards, provide merit promotion and staffing assistance by logging applications, and prepare a variety of applicant correspondence.
U.S. Dept. of Homeland Security (FEMA)
Hyattsville, MD United States
03/2006 - 04/2006
Salary: 15.00 USD Per Hour
Hours per week: 40
Subject Matter Expert
Duties, Accomplishments and Related Skills:
SUBJECT MATTER EXPERT (SME)
Responsibilities:
• Serve as subject matter expert in all facets of the disaster relief program application process including disseminating program information and determining eligibility.
• Responsible for reviewing, validating and managing all aspects of the disaster relief application process including managing related correspondences, inspection decisions and eligibility determinations.
• Responsible for determining eligibility and submitting candidate referrals to disaster relief programs, community resources, and/or other Federal, State and Local agencies.
• Responsible for identifying and resolving issues relating to disaster relief applications including determining appropriate courses of action.
• Serve as program subject matter expert to FEMA agents to ensure that accurate information is provided to disaster victims.
•Responsible for processing requests for information, assistance and problem resolution
•Conducts scripted telephone interviews with applicants according to established procedures and enters information into a complex database in order to register applicants for disaster assistance. Determine applicant needs according to established policies and procedures, and provides standardized referrals to appropriate disaster programs, community resources, and/or other Federal, State and local agencies. Provide basic information and explanations of Disaster housing, IHP, and other programs to applicants. Recorded appropriate, and necessary applicant data, and, responses into the computerized National Emergency Management Information System (NEMIS) database. Determines the status of applications for assistance by researching case information in NEMIS. Updates applicant contact information (i.e. current phone and current mailing addresses) Identifies barriers to case processing and unusual requests and refers these to higher-level employees or to the immediate supervisor. Reviews processing information and various disaster related cases to determine eligibility according to program policies, and guidelines. Update case information and route to the appropriate queue. Performed as Lead/ SME (Subject Matter Expert) on the various aspects of the IHP (Individuals and Household Program) Policies and Procedures in relation to customer service to disaster victims. Provided directives on how to utilize NEMIS, advised new hires on technical issues pertaining to FEMAS? Registration process. Analyzed applicants personal docs (i.e. birth certificates, utility bills and drivers licenses) required for approval in the FEMA Disaster Housing Program. Maintain proper documentation and records in a timely manner in accordance with all federal/state regulations and program requirements.
Supervisor: James Epps ((301) 209-4282Ext.8096)
Okay to contact this Supervisor: Yes
US DEPT. OF HOMELAND SECURITY -FEMA
Hyattsville, MD United States
09/2005 - 04/2006
Salary: 15.00 USD Per Hour
Hours per week: 40
REGISTRATION INTAKE/HELP LINE
Duties, Accomplishments and Related Skills:
(Temporary Assignment – Contractor)
Duties: Receives registration intake from victims of disasters as well as work the FEMA help line for victims of disasters. In registration intake you must receive accurate information for a victims registration, which dominates the assistance that FEMA provides. Registration help line is the number applicants call when they are checking the status of their registration, when applicants have questions, as well as when applicants haven’t received their benefits. Currently learning FEMA’S NEMIS system to do some casework to correct problems after applicants have applied and have mistakes on their registration. To work in this capacity you must be extremely flexible, as the hours can be 8 hours to 12 hour work days with little time off.
Supervisor: JAMES EPPS ((301)209-4282ext.8096)
Okay to contact this Supervisor: Yes
Dept. of Veterans Affairs
Washington, DC United States
01/2005 - 07/2005
Salary: 14.00 USD Per Hour
Hours per week: 40
ADMIN/SECURITY SPECIALIST ASST.
Duties, Accomplishments and Related Skills:
Duties: Receives incoming mail, which consists of request for investigation forms, completed and pending investigations from OPM, offices and committees, commissions, or small agencies supported by the security office. Sets up security folders and starts new reviews in the Personnel Security Tracking System (PSTS), the computer application the is used by the security office. A review background history, fingerprint, and other investigative forms for correctness and completeness, and resolves any missing or conflicting information with the candidates in order to obtain complete information necessary to perform background investigations. Resolving information requires contacting the candidates by e-mail, telephone, in person, or by U.S. mail or contract delivery service. Distributes the new security folders to the appropriate file cabinet. Also distributes the incoming investigation reports and other incoming mail to the appropriate storage facility. Maintains the security office records of VA facility clearance information, which are maintained electronically on a spreadsheet, as well as in hard copy in the security office files. Prepares outgoing mail and packages for transmission via U.S. mail or contract delivery service. Performs clerical and administrative duties, which consist of filing, maintaining the security office files, preparing memoranda, and other support functions. Assist in processing incoming contractor cases. Send memos requesting fingerprint requests. Answers the telephone, and request investigations. Runs reports on PIPS, and calls OPM. Perform other duties as assigned.
Supervisor: Lennie Wilson or Christine Davis (202-***-****)
Okay to contact this Supervisor: Yes
U.S. Dept of Agriculture
Alexandria, VA United States
10/2000 - 02/2003
Hours per week: 40
Series: 0318 Pay Plan: GS Grade: -7/7
Division Secretary of Human Resources (This is a federal job)
Duties, Accomplishments and Related Skills:
Responsibilities: Secretary to the Human Resources Division Director, also The Deputy Director, Human Resources Division, Office of Management. I also am the secretary for the Human Capital Management Branch, Human Resources Division. My responsibilities include the administrative functions of the Office of the Director, including the controlling of all correspondence and telephone callers, visitors within the agency as well as visitors from outside the agency, along with the maintenance of personnel records, and arrangements of domestic as well as foreign travel. I provided assistance and direction in training to other clerical and/or secretarial personnel in the division. I input the travel authorizations as well as travel vouchers into the on-line travel system connected with NFC. I work frequently with NFC to inquire about different information for employees. I receive and control all correspondence for the Division Director’s reply, determining those items needing immediate attention of the Division Director or Division staff and forwarded other items directly to the appropriate branch personnel or other Agency components. I maintained the Director’s & Deputy Director’s daily calendar and determine without specific prior approval of the Director if the Director’s or Deputy’s presence at a meeting was necessary. All Division files and records are maintained and updated regularly as new regulations or notices warranted. Received request from supervisors for a variety of material, and based on general instructions as to the nature of the subject matter, locates such material from a variety of sources, made any extractions, compilations and mailed these items out. I am also responsible for request of information such as personnel information obtained from various places, also copies of articles or regulations. Served as an information resource to secretarial support staff in providing assistance to new clerical employees pertaining to correspondence procedures, telephone techniques, policies and routine office procedures, along with being the primary timekeeper for the Division along with the subordinate branch, keeping accurate records of leave taken, preparing leave audits, preparing any error notices, change of address request, State/Federal tax changes, etc. I ordered and maintained budget on supply orders as well as maintenance agreements of all office equipment. These duties were performed while maintaining much confidentiality and security of documents and other personal information on employees. I also performed other duties as assigned.
4/2000-10/2000
File Technician, Human Resources Division
U.S Department of Agriculture
Alexandria, VA 22302
Contact Person: Lenor Reese
Telephone Number: 202-***-**** Ext. 2858
40 hours - $10.75 (Temporary Agency – Temporary Assignment)
Yes you may contact.
Responsibilities: To consolidate 7 regional offices’ OPF files into headquarter master file.
Supervisor: Lenor Reese - Retired (000-***-****)
Okay to contact this Supervisor: Contact me first
U.S. DEPT OF FOOD & DRUG ADMINISTRATION
Washington, DC United States
01/1988 - 08/1999
Hours per week: 40
Series: 0318 Pay Plan: GS Grade: -7/3
DIVISION SECRETARY (This is a federal job)
Duties, Accomplishments and Related Skills:
8/1999-1992
Secretary, Division of HACCP Programs, Office of Field Programs
HHS, Food and Drug Administration
Washington, DC 20204
Contact Person: Makita Lawrence
Telephone Number: 202-***-****
Yes you may contact.
GS-0318-7/6
40 + hours
$32,092.00
Responsibilities: Secretary to the Division Director, and also the Deputy Director, Division of HACCP Programs (HACCP), Office of Field Programs.
Responsibilities also included the administrative functions of the Office of the Director, including telephone callers, maintenance of personnel records, arrangements of domestic as well as foreign travel, and assistance, and direction in training to other clerical and/or secretarial personnel in the division. I received and controlled all correspondence for the Division Director’s reply, determining those items needing immediate attention of the Division Director or Deputy Director or the Division staff and forward other items directly to the appropriate branch personnel or other Agency components. Also maintained the Director’s and Deputy’s daily calendars determining without specific prior approval of the Director or Deputy’s presence at a meeting was necessary. Division files and records were also maintained and updated regularly and regulations and notices warranted. Received request from supervisors for a variety of material, and based on general instructions as to the nature of the subject matter, locates such material. From a variety of sources, made any extracts, compilations and mailed materials out to consumer’s things, such as regulations on food, cosmetics, and anything regulated by the Food and Drug Administration. I was responsible for request for non-technical natured materials, such as copies of speeches, bibliographic data on the Division Director and Deputy and copies of articles or regulations. I served as an information resource to secretarial support staff in providing assistance to new clerical employees pertaining to correspondence procedures, telephone techniques, policies and routine office procedures. The primary timekeeper for the Division of HACCP Programs, along with the subordinate branch, keeping accurate records of leave taken, preparations of leave audits, preparing any error notices, change of address request, State/Federal tax changes, etc. I also performed other duties as assigned.
1992 – 1990
Secretary, Division of Regulatory Guidance
Food and Drug Administration
Washington, DC 20204
Supervisor: Janice F. Oliver
GS-0318-7/3
40+ hours
$23,126.00
Responsibilities: Same as above along with assisting with the Misc. Documents Examiner’s legal actions particularly those pertaining to seizures, injunctions, and congressionals. I prepared general structure of the various segments of the job. Also typed and transmitted all legal documents such as recalls, injunctions, etc. for the Division of Regulatory Guidance.
Supervisor: Makita Lawrence (202-***-****)
Okay to contact this Supervisor: Contact me first
Education:
UDC WASHINGTON, DC United States
High School or equivalent
Job Related Training:
Basic Grammar and Punctuation Review
WordPerfect (Versions 4.0 – 8.0)
Microsoft Word (refresher courses – 2/2003)
Microsoft Excel (refresher courses – 3/2003)
Basic and Advanced Travel and Foreign Travel Course(s)
Management Skills for Secretaries and support
Timekeeper Course and Advanced Timekeeper Course
Star Timekeeping Course – 11/2000
Alternative Dispute Resolution Training – 10/2002
Respect and Positive Interaction in the Workplace – 10/2002
Access – Introduction – 9/2002
DOC IT Security Awareness Annual Refresher Course - 9/2006
Special Act Award - 11/2006
Guide to Personnel Processing - 4/2007 (USDA Grad)
Gift Certificate - 2007
Special Act Award - 7/2007
2-Day ITAS - Time Keeping & Attendance Training - 2/2012
Proofreading (USDA Graduate School) 1.2 CEU - 3/2012
Fundamentals of Writing (USDA Graduate School) 1.8 CEU - 6/2012
Cash Award Incentitive - 7/2012
Project Management for Professionals (USDA Graduate School) 1.8CEU - 8/2012
2- Day Course - Travel Management - 12/2012 (HHS/SAMHSA)
Language Skills:
Language
Spoken
Written
Read
English
Advanced
Advanced
Advanced
Finnish
None
None
None
References:
Name
Employer
Title
Phone
Shardonah Walters U.S. Dept. of Commerce/FDIC
HR Specialist
********@****.***
Joan C. Hawkins Retired - FDA
Supervisor
**************@*****.***
Cynthia Graham HHS/SAMHSA - Retired
*********@*******.*** Indicates professional reference
Additional Information:
Typing speed 60 - 65 wpm
Contact this candidate