FAYE R. SPOND
**** ******** **** *****, *********, TN 37214
*********@*****.***
QUALIFICATIONS
More than ten years’ experience in customer care relation. Recognized for delivering unparalleled customer service. Seeking a position where I may be able to utilize my keen organizational skills and medical background in order to assist with a smooth flow of work in the office.
Areas of expertise include: Functional knowledge of planning, organizing and directing mail records section in accordance to set rules and procedures
• Expert in data entry and related responsibilities
• In depth knowledge of validating patient identities and demographical information
• Hands on experience in providing direct patient care under the orders of a physician or specialist
• Capturing and securely transmitting confidential data
EDUCATION
High School Diploma 1975
PROFESSIONAL EXPERIENCE
2014-Present
Release of Information Specialist
Healthport Inc. Nashville, TN
Centralized the medical records system in order to manage inputting and retrieving activities more effectively. Understand and become knowledgeable of Release of Information standards, policies & procedures and HIPAA regulations.
Medical Record Technician
2007-2012
Tennessee Oncology, Nashville, TN
Preparing medical charts, financial documents, medical pictures, etc. to prepare for the electronic scanning process. Data Entry in document image software.
Medical Record Clerk 2005-2006
Randall P. Richie, MD Pensacola, FL
Gathers patient information by collecting demographic information from a variety of sources. Maintains quality results by following office standards
Administrative Support Specialist
Little Rock Hematology Oncology, Little Rock, AR 1999-2001
Communication liaison for the executives they support. Perform a wide variety of administrative support duties ranging from general clerical support to complex administrative coordination.
Medical Office Receptionist 1998
Hospice Home Care/Kaleidoscope Kids
Duties were answer phones and operate a switchboard, route calls to specific people, answer inquiries about company, greet visitors warmly and make sure they are comfortable.
ADDITIONAL SKILLS
• Proven ability work with high volume
Good knowledge of medical terminology
• Excellent typing skills
• Able to make independent decisions and follow instructions
• Outstanding communication and interpersonal skills