Customer Service Executive

Jonathan Paul Platt

*** ******** **, ***********, ** 29301

mobile: 276-***-****

********.*.*****@*****.***

Objective

Experienced and accomplished executive with over 18 years of experience looking to leverage extensive background in program development, marketing, public relations, budget management and summer camp operations into a top-level position. Summary

Excellent communicator with 18+ years in multi-faceted, customer service driven industry

Extensive experience in marketing intangible products to a wide variety of audiences

Experienced in relationship building, emphasizing a customer focused model

Proven ability to grow markets amid fluctuating external factors Specific Skills Area

Marketing and promotion of multiple products and programs simultaneously

Program development and training of personnel

Extensive knowledge on youth summer camp operations including food service

Sales of intangible products

Work Experience

Chief Operating Officer/Assistant Scout Executive

Palmetto Council, Boy Scouts of America

Spartanburg, South Carolina

May 2014 – present

Description: Responsibilities include program development, operational management, field service supervision, recruitment and training, summer camp operations

Field Director/District Director

Pee Dee Area Council, Boy Scouts of America

Florence, South Carolina

August 2009 – April 2014

SR. District Executive/District Executive

Sequoyah Council, Boy Scouts of America

Johnson City, Tennessee

January 1998 – July 2009

Education

Berea College, Berea, Kentucky

Bachelor of Science (1997)

Major: Business Administration, emphasis in Management Languages

English: Read, Write, Speak

Professional Activities/Organizations

Rotary International

Kiwanis International

Honors and Achievements:

Eagle Scout - Boy Scouts of America

Rotary International Paul Harris Fellow

Other Related Interests:

Cooking, Gardening, Youth Development/Coaching, Boy Scouts

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