COZELL GILLIAMS

404-***-****

Atlanta, Georgia

acu09k@r.postjobfree.com

RECRUITER, EXECUTIVE ASSISTANT, TEACHER, HEALTH/LIFE INSURANCE

(Do not contact for commission only positions)

AREAS OF STRENGTH: Verbal and Written Communication, Appreciate levity yet practical, Analytical

COMPUTER SKILLS: Ariel Benefits, Salesforce, Microsoft Word, Excel, and Outlook, design and create forms, calendars, puzzles, schedules, flyers, and brochures using the WordArt, drawing, picture, shadow, and 3-D toolbars within Microsoft Office Software

WORK EXPERIENCE

Coalescence Inc, Atlanta Georgia

Recruiter (April 2016 - Present)

Recruitment for direct hire positions within the restaurant industry

Initiate sales calls

Review position data sheet

Enforce and emphasize client expectations and requirements

Create and update candidate online file

Contact references

Conduct phone screens, interviews and reference checks

Prepare candidate

Write and submit resumes

Colibrium Call Center, Atlanta Georgia

(Returned) Insurance Agent (Aug 2015-Feb 2016)

Assisted clients in the selection of an appropriate health product, informed customers regarding health insurance via private and marketplace websites, compared/explained the differences between plans, submitted applications

Sold individual EPO and HMO plans

Paramount Staffing, Atlanta Georgia

Call Center Member Service Representative (Jan 2015–Jun 2015)

For the open enrollment period, confirmed demographic details

Reviewed invoices and summary of benefits and coverage

Accepted and processed checking account payments for groups and individuals

Advised clients as to the status of their policy, about actions taken

Identified and escalated priority issues to management

Colibrium Call Center, Atlanta Georgia

Insurance Agent ( Sep 2014-Jan 2015)

Assisted clients in the selection of an appropriate health product, informed customers regarding health insurance via private and marketplace websites, compared/explained the differences between plans, submitted applications

Sold individual EPO, PPO and HSA plans

(Cozell Gilliams continued)

Healthmarkets.com, Atlanta Georgia

Insurance Agent (2014)

Assisted clients in the selection of an appropriate health product

Advised customers regarding health insurance via Healthcare.gov in particular the difference between the various metal plans such as the Gold, Silver and Bronze, and the difference between health plan models such as PPO, HMO, and POS, completed and submitted applications on exchange

Informed insured regarding the necessity of supplemental products such as Accidental, Hospital, Critical Illness and Disability Coverage, submitted applications for these products

National Associates, Inc., assigned to CDC - Centers for Disease Control and Prevention, Atlanta, Georgia

Administrative/Executive Assistant (2006-2012)

Kept director on schedule while ensuring necessary materials were on hand to facilitate preparation, attendance, and effective participation, setup meetings between director and equivalent personnel, in addition to individual staff

Attended daily review, senior management meetings and recorded meeting minutes

Adjusted contractor records via People Processing, assisted director via calendar management

Prepared domestic and international travel authorizations, submitted vouchers for approval, updated foreign travel plan

Created, completed and sent 7-point memos, created and modified spreadsheets

Setup audio and visual conferences, scheduled conference rooms

Received and processed unpaid trips and pending authorizations reports

Retained electronic data, proofread and edited materials while ensuring policy compliance

Prepared correspondence, Excel spreadsheets, PowerPoint presentations as requested

Dispensed documents as requested, provided technical assistance by developing laboratory freezer inventory Excel files to assist towards CDC’s research studies, and when necessary, complemented and completed them with appropriate symbols or graphics, created travel memos using Excel format for all conference attendees

Designed Travel Manual, answered branch line calls and forwarded contact information to responsible science representatives, provided administrative support services to team leads and other staff

Maintained files, prepared folders and binders, sent and distributed mail

Georgia Pacific Corporation, Atlanta Georgia

Administrative/Executive Assistant (2001-2006)

Accomplishments/Contributions:

Promoted to executive assistant, nominated to be next team lead

Provided direct support to vice president of Information Technology, 3 directors, and 12 additional managers

This major obligation was delicately balanced with performing services for everyone on the floor, over 100 employees and contractors, ensured phone coverage for CIO

Sent communications, via MS Office Outlook, to all personnel, processed invoices and updated spreadsheets

Created or modified PowerPoint Presentations, reconciled company credit cards, coordinated meetings, acquired conference call numbers, prepared lobby phone list, amended floor diagram layout, activated and distributed access badges, submitted work requests for both office and building related issues, purchased supplies, and distributed mail

Prepared requests to furnish cubes for new personnel, opened computer, internet and email accounts

Revised contact cards, assisted with domestic travel arrangements

EDUCATION

Computer Software class, Northwestern University, Chicago, IL

Business Law classes, Daley College, Chicago, IL

Paul Robeson High School, Chicago, IL

Health and Life Insurance License

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