Customer Service Sales

CURRICULUM VITAE

Personal information

Full name: Ho Thi Kim Hoan

Date of birth: 3rd May 1993

Gender: Female

Marital status: Single

Hand phone: +84. 906. 5363. 90

Email: *********.**@*****.***

Education background

University of Economics of Ho Chi Minh City (9.2011 – 6.2015)

Ho Chi Minh City, Vietnam

Bachelor of Marketing – G.P.A: 7,54

Work experience

Customer Service, VFtrader (7.2015 – Present)

Ho Chi Minh City, Vietnam

VFtrader sepecializes in IT industry ( Hardwares, softwares, office facilities).

Making the quotations for clients

Contacting to clients to prepare agreements, handle numerous problems about delivery, payment methods and products via phone, email, face-to-face

Coordinating with other departments (Account, Delivery, Warehouse…) to handle many problems.

Making the calls to confirm information and do survey

Writing reports monthly, weekly

Trainee, Big C Vietnam (1.2015 – 4.2105)

Ho Chi Minh City, Vietnam

I worked for Department Commercial Nation directly with Sales Manager and Sales Assistant.

Data entry and processing data

Writing reports weekly.

Volunteer, Green Summer Campaign (5.2014 – 8.2014)

Ho Chi Minh City, Vietnam

Volunteering at orphanages, rehabilitation centers. nursing homes and other activities in the neighborhood

Making plans, choosing places, scheduling to sell newspapers, collecting unused items for fund

Key skills

Language:

English: Intermediate

Vietnamese: Mother tongue

Communication

Adaptability

Working in group

Self – motivated

Problem – handling

Office software

Hobbies

Reading books: Motivating, social, historical and cultural books

Cooking: Vietnamese dishes

Current salary

400$

Expected salary

800$

Contact this candidate