Administrative Assistant Microsoft Office

Renee Cittadino

*** ******* ***. *******, ** ****0 • (973) 945- 0434 • *****.*********@*****.***

EXPERIENCE

Elias B. Cohen Insurance - Roseland, New Jersey 2013 - Present

Receptionist/Administrative Assistant

Check all phone messages at start of day, disperse as needed, answer all incoming phone lines, screen calls and direct to personal or commercial insurance

Bookkeeping, filing, organizing and labeling files, creating pendaflex files for new clients

Manage commission statements for agents – fill in percentages of wages of commission for agents

Maintain all supply inventory- keep an organized log of supplies that are low and arrange all incoming supplies properly

Process all incoming mail and deliver accordingly

Anderson Kelly Associates - Budd Lake, New Jersey 2011 - 2013

SAPP Coordinator

Schedule random and post-accident drug tests for maritime clients

Communicate with drug testing collectors and ship captains to coordinate drug tests to coincide with ships arrival at port

Maintain ongoing contact with testing companies, such as Quest Diagnostics, with shipments and test results for timely feedback

Process chain of custody forms, breath alcohol tests, scan and enter medical files in Excel

Complete background checks on maritime workers for pre employment or re employment

Denville Public Schools - Denville, New Jersey 2008 - 2010

Instructional Aide

Assist teacher with lesson plan delivery and by creating my own lesson plans

Facilitate small group and individual instruction

Teach students to excel in the areas of academic and social skills

Affinity Title Agency Whippany, New Jersey 2010 - 2012

Administrative Assistant 2006 – 2008

Answer phones, manage client files and process documents

Schedule meetings, manage procurement of office supplies

Assemble closing packets and prepare HUD documents

EDUCATION

Bachelor of Arts in Elementary Education K-5 - Cum Laude – Rider University

Bachelor of Fine Arts - Dance

SKILLS

Strong PC literacy and strong working knowledge in Microsoft Office including Word, Excel, PowerPoint, Outlook

Experienced in SAMS Management Database, AKIS Database, TAM Database

Ability to manage multiple projects and meet deadlines under pressure

Detail oriented with exceptional organizational skills

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