Admin/Human Resources/Consulting/Sales

SONJA PENNINGTON

**** ***** ***** ****, ***** Hill, GA 30518

Cell: 727-***-**** - ***************@*******.***

Professional Summary

Self-motivated professional with strength in billing, office services, administrative systems, procedures, policies, and monitoring administrative projects. Self-confident and poised in interactions across all business hierarchies; with solid qualifications in all phases of project management, record keeping, and customer relationship building/maintenance. Skills

Work History

12/2015 to 03/2016 Human Resources Administrative Assistant Martin Marietta - Suwanee, GA

Provide administrative support to field Human Resources for the Southeast Division.

Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

Billing, submit and reconcile expense reports.

Completes operational requirements by scheduling and completing administrative projects; expediting work results.

Data entry component includes updating JDE and other systems as needed, and developing and distributing routine and Ad Hoc reports.

Assist and answer calls from customers regarding their inquiries.

Receive and direct visitors and clients.

Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Perform a wide variety of other administrative duties in support of the HR team and function. 03/2015 to 12/2015 Remarketing Assistant

Dealer Funding LLC - Alpharetta, GA

Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

Provides information by answering questions and requests.

Completes operational requirements by scheduling and assigning administrative projects; expediting work results.

Prepare and modify documents including correspondence, reports, drafts, memos and e-mails.

Handles insurance claims and / or impound notices to determine appropriate course of action.

Review vendor bills for accuracy and documentation to applicable account.

Submit and track warranty claims and applications.

Work with Branch Operations Managers to assess and resolve warranty claim issues.

Assists Supervisor in determining if repossession or any other status referred above should be initiated.

Analyzes and evaluates vehicle assignments to ensure a net profit for the Company.

Analyzes and evaluates impounded vehicles to determine if repossession should be initiated. 08/2013 to 03/2015 Sales Market Consultant

Dealer Funding LLC - Alpharetta, GA

Assertive development of sales leads and prospective dealers to obtain dealer agreements.

Drive application volume to exceed target goals.

Manage stellar relationships with dealers and determine dealer needs.

Maintain sales activities including dealer prospecting, enrollment, training and application submission.

Maintain accurate and complete client files.

Utilize salesforce.com to manage the dealer portfolio and track activity.

Know the competition and how to sell against it.

Routinely deal with multiple levels within automotive dealerships.

Evaluate loan package to determine if all required documents were obtained for timely funding.

Communicate with dealers for any additional information necessary to secure approvals in order to assist with closing loan package for timely funding.

Detail Oriented Analyzing Information

Flexible Resolution-oriented

Dependable Energetic and driven

Reliable Excellent communication skills

Motivated team player Superior organizational skills

Excellent work ethic Strong interpersonal skills 08/2012 to 08/2013 Finance & Insurance Consultant

State Farm Insurance - Buford, GA

Identified and qualified customer needs, developed sales strategies and negotiated and closed profitable policies.

Provided quotes, pricing, and required information to prospects.

Developed and maintained relationships with business partners around the community to generate sales.

Received and responded to all customer inquiries and complaints.

Kept detailed records of daily activities through online customer database.

Maintained strong knowledge of all company products, pricing, and policy features.

Maintained knowledge of industry competitors and provided critical market feedback to supervisor regarding local competition and service needs.

Followed-up routinely with customers on all open or unresolved issues including calling lapsed customers. 04/2009 to 08/2011 Credit Consultant

Landers Toyota Scion – Little Rock, AR

Supported the credit repair department in finance.

Implemented marketing strategies with Credit Repair Today to capture clients through the internet, phone, and one-to-one contact through other media streams.

Created sales contacts with on-and off-premise accounts.

Assisted clients to understand credit repair, credit consulting, and credit and financial education.

Maintained and expedited credit repair process of existing clients to initiate new car sales.

Secured and evaluated approvals to determine if all required documents were obtained for timely funding.

Exceeded loan averages through interest rates, extended warranties, and Guaranteed Asset Protection. 03/2000 to 08/2008 Consumer Loan Consultant

Priority One Financial Services (Held 2 Positions, 2000-2008) – Saint Petersburg, FL

Contacted new/existing customers to discuss how their needs could be met through specific products/services.

Communicated with dealerships and customers for any necessary information on credit applications.

Analyzed customer's credit, tax returns, debt load analysis, and information required to obtain approvals.

Quoted prices, credit terms and other bid specifications.

Provided superior per loan averages through interest rates and backend products i.e., insurance policies, extended warranties, road hazard, and Guaranteed Asset Protection.

Evaluated secured approvals to determine if all required documents were obtained for timely funding.

Attended monthly sales meetings and quarterly sales trainings. Computer Skills

Mastery of Microsoft Office programs (Word, Excel, PowerPoint), Salesforce

Experience with QuickBooks and with maintaining office budget

Ability to work with several operation systems, including Windows, and Mac OSX Education

1993 A.A.: Business Management

University of Arkansas at Little Rock

Contact this candidate