Supply Chain Management

Hiedi L. Cane

***** ******** **. ***. *** *********@*****.***

Farmington Hills, MI 48335 717-***-****

PROFESSIONAL PROFILE

Motivated self-starter with over 10 years experience in administration, management, and manufacturing/distribution. Comfortable in fast-paced setting with ability to adapt quickly to changing priorities and work in a deadline-oriented environment, along with proven effective time and resource management.

EDUCATION

Bachelor of Science in Business Administration (May 2015)

Supply Chain Management, Major GPA: 3.38/4.00

Shippensburg University (Accredited by AACSB), Shippensburg, PA

Associate Degree in Specialized Technology, December 1997

Architectural Computer Aided Drafting and Design

Triangle Tech, Greensburg, PA

ADMINISTRATIVE RELATED EXPERIENCE

Pretreatment/Biosolids Coordinator/Plant Operator Borough of Shippensburg WWTP, PA (Apr. 2002 – Jan. 2016)

General Management:

Assumed complete oversight of plant during transitional times of leadership and during manager’s absence

Completed monthly, quarterly and annual reports for regulatory agencies

Generated quarterly billing reports for local government and contracted engineers

Pretreatment Management:

Developed local pretreatment limits for supervisory and regulatory approval

Collected data for local limit development and industrial pretreatment monitoring

Enforced local, State and Federal limits

Imposed fines and recommended other enforcement actions for serious violations on violators

Reviewed data generated by industrial self-monitoring reports, conducted inspections and issued permits

Initiated implementation of grease trap program

Biosolids Management:

Maintained accurate records of biosolids removed from plant and land applied

Coordinated with property owner when and where biosolids may be applied to permitted fields

Inspected all fields to insure that all requirements are met

CUSTOMER SERVICE EXPERIENCE

Customer Service Representative, Kmart, Shippensburg, PA (Mar. 2000 – Apr. 2002)

Parts Sales/Customer Service Representative, Auto Zone, St. Louis, MO (Feb. 1998 - Aug. 1998)

Hub Inventory Specialist, Advanced Auto, Greensburg, PA (Jun. 1996 - Jan. 1998)

Operated Handheld RFID Reader and Point of Service (POS) computer system

Trained 1-3 new employees monthly in customer service, POS operations, and company policies

Addressed customer concerns/questions and handled sales transactions

Organized company stock to ensure accurate inventory

Employed company loss prevention techniques to improve consistency with inventory

Ensured inventory accuracy/functions including cycle counts, outages, planograms, and price changes

Provided valuable consumer information towards purchases

Reviewed orders, pulling parts, stage product, and finalize paperwork

Interacted with drivers on paperwork and instructions

Managed and complied with all records and paperwork policies/procedures

Safely delivered parts to customers as needed

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MANUFACTURING/DISTRIBUTION EXPERIENCE

Material Handler, ROSS Stores Distribution Center, Carlisle, PA (Mar. 1999 - Mar. 2000)

Provided informal, on the job training to new employees

Packed and/or ticketed boxes for shipping and receiving

Operated scanners, markers, and ticket gun

Maintained speed, accuracy, and adaptability in fast-paced environment

Line Worker, Schreiber Foods, Shippensburg, PA (Sept. 1998 - Mar. 1999)

Fed perishable items onto production line for wrapping

Weighed product to ensure accurate and efficient production

Packed product and stacked boxes on skid for shipping

Inspected packages and boxes for good seals and code dates

Performed sanitation of work area and equipment as needed

PROFESSIONAL MEMBERSHIPS/ASSOCIATIONS

Council of Supply Chain Management Professionals (CSCMP) (2014)

Institute for Supply Management (ISM) (2014)

Supply Chain Management Club (SCM), Shippensburg University (2014)

Pennsylvania Water Environment Association (PWEA) (2006 - Present)

Central Pennsylvania Water Quality Association (CPWQA) (2006 - Present)

Water Environment Federation (WEF) (2006 - Present)

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