Customer Service Supply Chain
Resume:
Brandon Selbach
*********@*****.*** – *** E Apache Blvd, Tempe AZ – 925-***-****
EDUCATION
Bachelor of Supply Chain Management December 2015
W. P. Carey School of Business, Arizona State University, Tempe, Arizona
RELEVANT COURSES
Business Decision Models Logistics Management Supply Management South East Asia and the World Economy
Business Writing Supply Chain Management Communication Analysis Computer Integrated Science Business Decision Models Entrepreneurship Control Sys-Supply Chain Research and Negotiation
ACADEMIC PROJECTS
Target Case Study Spring 2013
●Collaborated with a team of four to research Target’s warehouse efficiency and make recommendations for improvement
●Developed new method to unload truck and successfully presented to Target administrators
Tempe Bicycle Case Study
Case Study Fall 2014
●Analyzed customer information to put them in program and mapped out where the store’s customers live.
●Redirected marketing funds based on where the usual customers usually came from to where they live.
PROFESSIONAL EXPERIENCE/INTERNSHIPS
IT Recruiting Specialist October 2015- Present
Teksystems, Tempe AZ
●Developed recruiting strategies designed to identify qualified candidates on a regional and national basis utilizing cutting edge recruiting tools
●Matched candidates’ strengths with clients’ requirements by evaluating, screening, and interviewing candidates
●Negotiated wages, terms and conditions of employment with candidates, and gain a commitment from candidates for current and future job requirements
●Worked with Account Managers to identify top accounts, target skill sets, key market segments, and assess clients’ staffing requirements
●Communicated effectively with others in order to create a productive and diverse environment
●Communicated with peers by sharing recruiting “best practices” and providing accurate, thorough documentation on applicant tracking systems or other documentation tools
●Maintained relationships with industry contacts to provide exemplary customer service, gain industry knowledge, and obtain referrals and sales leads
Penske Rental Intern June 2014- November 2014
Penske Truck Rental, Phoenix AZ
●Leveraged internal IT systems to match vehicle demand with availability
●Made calls to former customers to sell truck rentals
●Trained to identify potential supply/demand mismatches and solutions
●Managed and oversaw large fleet of vehicles
●Coordinated all aspects of customer's accounts
●Performed quality control on incoming trucks
●Coordinated with drivers on the necessary forms when crossing state lines
●Accelerated everyday procedures by developing a faster processes
Sales Associate September 2012– May 2014
Tempe Bicycle, Tempe AZ
●Consistently rated the top salesperson across 3 retail locations
●Provided quality customer service to a minimum of twenty people a day
●Implemented a more efficient ordering system by setting up online communication between store and warehouse
Supply Chain Intern May 2012– August 2012
Lea Journo, San Ramon CA
●Ensured that all purchase orders and inventory checks were accurate
●Performed a combination of logistical transactions and data analysis
●Implemented a new record keeping solution
●Negotiated directly with suppliers to improve business and delivery terms
●Maintained communications with suppliers to ensure that products were shipped on time
●Organized documents and kept records
SKILLS
Proficient in Excel, Word, and PowerPoint Understanding of world economy
Expertise in sales and influential communication Extensive training in the fundamentals of supply chain management
Trained in process mapping & optimization Fast learner
PROFESSIONAL DEVELOPMENT/LEADERSHIP EXPERIENCE
Accessibility Chair December 2011- May 2013
Pi Kappa Phi Theta Xi, Arizona State University
●Chosen to lead volunteer trips in Tempe and the surrounding area
●Lead multiple volunteer outings to mesa and Phoenix
●Built ramp in home for a person with a disability
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