Management Microsoft Office

Zaid Yousef Al Hallaj

Cash Management and Trade Finance Senior Officer

Mobile: +962-***-**-**-**

E-mail: ****.********@*****.***

Summary

Having 6 years of experience in Banking industry.

Have excellent problem solving skills, highly organized, self confident, handles stress and pressure very well, detail-oriented, and effective team player.

Looking for a position in a dynamic and challenging environment, where I can add value and prove myself as a competent employee and a valuable asset. Education & Certifications

2009

Bachelor degree in “Applied English”, linguistic

department, University of Jordan.

Work Experience

September 2014 -

Present

Role: Cash Management and Trade Finance Senior

Officer

Employer: Arab Bank/Headquarters, Amman /

Jordan

Excellent knowledge of the products and services of the retails, private banking and corporate banking sectors.

The ability to handle and resolve customer

complaints.

Identify and escalate priority issues

Follow up customer calls where necessary

Upsell products and services.

The ability to deduct Visa card’s fraud situations. June 2011 –

September 2014

Role: fraud controlling officer

Employer: Arab Bank/Headquarters, Amman /

Jordan

October 2009 – June

2011

Role: Private Banking associate

Employer: Arab Bank/Headquarters, Amman /

Jordan

Zaid Yousef Al Hallaj

Cash Management and Trade Finance Senior Officer

Mobile: +962-***-**-**-**

E-mail: ****.********@*****.***

Skills and Expertise

Problem analysis and solving skills.

Ability to work under pressure.

Stress tolerance.

Excellent interpersonal and communication skills.

Excellent social and listening skills.

Ability and willingness to learn.

Good computer skills - Microsoft Office

Languages

English, very good, both Spoken and Written.

Arabic, Excellent, both Spoken and Written.

References:

Available Upon Request.

Contact this candidate